Updated by

Linda

Written by

Sherly

Updated on Apr 22, 2024

概述:修复Surface Boot Loop错误:

⚙️Complexity Level Low, Beginners
⏱️Duration 5-10 minutes
?", Applies to Surface Pro 4/5/6/7/8 boot loop
✏️Methods

One-click Fix Surface Boot Loop - Automatic Method

7 Other Fixes for Surface Boot Loop - Manual Method

In this digital era, we've all experienced situations where there's an issue with our computers, and we restart them to resolve it, often successfully. However, what if your computer gets stuck during the startup process and repeatedly loops in the same state? This technical phenomenon is known as a Boot Loop. Numerous users with Microsoft Surface laptops have encountered this issue on their devices.

There can be various reasons behind the Surface Boot Loop issue, such as incorrect Windows updates, numerous startup applications, incompatible or malicious drivers, corrupted MBR entries, unauthenticated driver signatures, unnecessary apps, Windows services in the launch sequence, hard drive failure, or complex and irreparable programs.

Although these might appear to be numerous complex reasons, there are a few straightforward solutions you can attempt to resolve the Surface boot loop problem. So, let's proceed to explore these fixes to address the issue.

< a id="1" name="1">Fix Surface Boot Loop with One-click

Although the solutions outlined in this article can assist you in resolving the Surface Boot Loop issue, it's reasonable to acknowledge that they might be complex for many users. Fortunately, there is an effortless alternative to these methods. The tool Partition Master, backed by extensive Research & Development to refine the software, has introduced a new Boot Repair feature.

This feature is designed to address all boot-related issues across all Windows devices. The software also offers a range of other functions related to Windows partitions. To消除这个错误,请按照以下步骤操作:

Step 1. Connect the USB drive/external drive to a functional computer, open the Partition Master (RE) tool, and click "Create Bootable Media."

Step 2. Choose the Boot Toolkits and any other components you require. Click "Next."

create-tools-partition-master-re-bootable-disk-2

Step 3. Choose your removable device and click "Go" to create an image on your USB drive/external drive. You can also burn the Windows ISO file to the storage media.

create-tools-partition-master-re-bootable-disk-3

Step 4. Acknowledge the warning message and wait for the creation process to finish.

Step 5. Connect the created bootable drive to the problematic computer and restart it while holding down "F2" or "Del" to enter the BIOS. Next, set the WinPE bootable drive as the primary boot device and press "F10" to exit.

boot-re-bootable-disk-in-bios

Step 6. Next, the computer will enter the WinPE desktop. Open BootRepair, select the system you wish to repair, and click on "Repair."

select-the-os-to-be-repaired

Step 7. Wait a moment, and you will receive a notification that the system has been successfully repaired. Click "OK" to finish the boot repair process.

os-repaired

工具Partition Master也在以下主题上表现良好:

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Don't overlook this tool and entrust it with resolving any Surface boot problems or Surface disk management issues. You can also use it to unlock Surface without a password.

7 Other Fixes for Surface Boot Loop

The seven solutions in this section of the article are applicable to most boot-related issues on Microsoft Surface devices, such as the Surface Laptop 3/4 boot loop after reset, the Surface displaying the Windows logo and then disappearing, the Surface Pro 4/5/6/7/8 being stuck in a boot loop, and the Surface Pro constantly restarting. Let's examine these issues in detail.

Fix 1: Perform a Hard Reset on your Surface

A boot loop is a significant issue, and users might find it challenging to access their computers. In such a scenario, performing a hard reset on the PC can restore it to a functional state. Let's examine the steps involved:

Step 1. Turn off your Microsoft Surface by pressing and holding the power button until the screen goes completely black.

press and hold the power button

Step 2. Once it turns black, press and hold the Power button and the Volume Up button together for 15 seconds. Keep holding them even if the Surface logo starts flashing.

Step 3. Release the buttons and wait another 10 seconds before pressing the power button to turn on your Surface.

After logging into your Surface, check for and install any pending system or Windows updates, as a potential problem with these could have caused the issue.

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surface black screen

Fix 2: Disconnect All External Devices

Malfunctioning external or peripheral devices can cause issues for your device. If you have accessories such as a mouse, keyboard, or USB device connected, make sure to unplug them before attempting to boot your Surface. Follow these steps:

Step 1. If your device is stuck in a boot loop with the accessories connected, press and hold the power button to turn it off.

Step 2. Unplug all peripheral devices and wait at least 30 seconds before turning it back on.

Step 3. Use the Power button to turn your Surface back on.

?‍?Read Also: Fix Windows 10 Boot Loop

Fix 3: Run Automatic Repair

Windows is a user-centric operating system, with numerous troubleshooting options integrated directly into its core, including Automatic Repair. When Windows encounters an issue with its startup, the Automatic Repair feature is triggered. To initiate and proceed with Automatic Repair, follow these steps:

Step 1. Automatic repair is initiated when it detects multiple failed boot attempts. So, turn off and on your Surface device by pressing the Power button for a longer period. Repeat this process 2-3 times to trigger the automatic repair.

Step 2. Next, you will see a screen for Preparing Automatic Repair. After that, you will proceed to the Diagnosing your PC screen.

Step 3. Windows will try to fix the problem automatically. If it can't, you'll see two options: Reset or Advanced Options. Select Advanced Options.

automatic repair

Step 4. In the Advanced options, select Automatic Repair. Windows will now attempt a startup repair automatically and try to resolve the issue for you.

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Fix 4: Load BIOS Settings to Default Configuration

BIOS is the first crucial step in ensuring a PC starts up flawlessly. If the BIOS configuration is incorrect, it can lead to the Surface boot loop issue. Here's how to reset the BIOS settings to their default state:

Step 1. Assuming you can access the Advanced options through Automatic Repair, click on UEFI Firmware Settings in the Advanced options menu.

Step 2. In the UEFI firmware settings, locate the Setup Defaults. This option may have different names depending on the manufacturer. Select the option and press Enter to initiate loading the default settings.

Load BIOS Setup to Default

Step 3. Press F10 to save the settings and exit BIOS.

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Fix 5: Run Command Prompt from Boot Options Menu

Command Prompt is a utility that allows you to run commands to modify almost any setting on a Windows PC. You can rescue your PC by accessing the Command Prompt from the Boot options menu when your Surface is stuck in a boot loop using a specific set of commands.

Step 1. Once the Automatic Repair screen finishes loading, you'll see two options: Restart and Advanced Options. Select Advanced Options.

Step 2. You'll see the Command Prompt option in the Advanced boot options.

automatic repair

Step 3. Open it. You will then be prompted to select an account; choose one and enter the password.

Step 4. This will open the Command Prompt for you. Now, enter each of these commands one by one, press Enter after each, and repeat the process.

  • bootrec /fixmbr
  • bootrec /fixboot
  • bootrec /scanos
  • bootrec /rebuildbcd

Fix 6: Perform a Clean Installation (from a USB)

A clean install provides your PC with a thorough refresh and can resolve numerous issues, including the Surface Boot Loop problem. A clean install involves booting from a USB drive with Windows installed and continuing with the installation process. Refer to this guide for detailed instructions on performing a clean install.

Fix 7: Perform a Factory Reset on your Surface (Final Step)

The Surface can be reset using the built-in Windows feature that allows you to re-install Windows, while removing all files and applications.

Step 1. Press Win + I to open Settings, then navigate to System > Recovery.

Step 2. Click on Recovery, and then click on the Reset PC button.

Step 3. You'll see two options: Keep my files and Remove everything. If you're giving your laptop to someone else, use the second option.

reset laptop

Step 4. The following step is to choose between Cloud Download or Local Reinstall. Although the former takes more time to finish, it installs the most recent version of Windows. On the other hand, the latter is much quicker but installs the initial version of Windows that came with the PC.

After this, Windows will reinstall, and you'll be prompted to set up a few things at the end of the process. Ensure that the Surface laptop is connected to power.

Conclusion

This article guided readers on how to resolve the Surface boot loop problem. We presented a range of solutions, from performing a hard reset to using the Command Prompt, catering to different user needs. Although these methods are effective, they might be relatively complex for some users. In such instances, the utility Partition Master, equipped with its user-friendly Boot Repair feature, can be quite helpful. We hope you found the article informative. Kindly share it with others to spread the knowledge.

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Surface Boot Loop FAQs (Frequently Asked Questions)

While we made every effort to address all issues, there might be some unanswered questions; you can find the answers in this section.

1. Why does Surface Pro keep restarting?

The Surface Pro might repeatedly restart due to issues such as incorrect Windows updates, numerous startup applications, faulty drivers, corrupted MBR entries, unsigned driver signatures, and other system disturbances.

2. How to perform a hard reset on a Surface laptop?

Press and hold the power button on a Surface laptop until the screen goes black to perform a hard reset. Next, press and hold both the Power button and the Volume Up button together for 15 seconds. After that, wait another 10 seconds before pressing the power button again to turn your Surface back on.

3. What is the Windows boot loop problem?

If you're encountering a scenario where your computer is repeatedly restarting during the startup process without successfully loading the operating system, you might be facing the Windows boot loop issue. This problem can be highly aggravating, as it blocks your access to your computer and its contents.