Surface Laptop Black Screen with Cursor? Fixes Here!

Updated by

Linda 

Written by

Sherly 

Updated on April 22, 2024

You turn on your Surface Laptop to begin working on an important project, only to encounter the pesky Surface laptop black screen issue. This frustrating problem can occur at the most inconvenient times, leaving you perplexed and irritated.

To give an idea of how widespread this issue is, let's consider the account of a Reddit user, u/cenasmgame, who posted: "Surface Laptop 4 turns on and will charge, but only displays the four white squares Microsoft logo, and then immediately goes black. Just touching the power button (not holding it) repeats this cycle, showing the logo for a second before returning to the black screen."

If you're experiencing a black screen on your Surface laptop, rest assured that you're not alone. This comprehensive guide from tools has been created to provide efficient solutions for fixing this issue, with the objective of getting your Surface laptop back to its regular operation.

Also read: Fix Surface Pro Black Screen, Surface Won't Turn On

Automatically Fix Surface Laptop Black Screen

Are you searching for a quick and effective solution to fix the Surface laptop black screen problem? Look no further than Partition Master Pro, a versatile tool知名 for its proficiency in resolving boot-related issues. It is a reputable name in the domain of system maintenance and repair. Its "boot repair" feature is a potent utility that steps in when your Surface laptop encounters a black screen issue.

Once issues are identified, the boot repair feature aims to repair or reconstruct the boot configuration. This may entail fixing or replacing corrupted or missing system files, rectifying bootloader settings, and restoring essential data to guarantee a seamless boot process.

Step 1. Connect the external drive/USB to your computer and launch AOMEI Partition Assistant. Go to "Bootable Media" and click "Create Bootable Media."

Step 2. Choose an available USB drive or CD/DVD and click "Create." You can also burn the Windows ISO file to the storage medium.

Step 3. Connect the created bootable drive to the new computer and restart the computer by pressing and holding F2 or Del to enter the BIOS. Then, set the WinPE bootable drive as the primary boot device and press F10 to exit.

Step 4. Restart your computer and enter the WinPE interface. Next, open the Partition Master tool and click on "Boot Repair" under the "Toolkit" option.

Step 5: Choose the system you wish to repair and click "Repair."

Step 6. Wait a moment, and you will receive a notification that the system has been successfully repaired. Click "OK" to finish the boot repair process.

Click OK to complete the repair.

If you're encountering the Surface laptop black screen issue, we highly recommend downloading the tool Partition Master. It's a dependable and user-friendly solution that can promptly resolve your laptop's problem and get it functioning again.

4 Other Solutions for Surface Laptop Black Screen Issue

"Partition Master" is an incredible tool for automatically fixing the black screen issue on a Surface laptop. However, if you prefer to address this problem manually, several solutions are available. Here are some methods to resolve the black screen issue on your Surface laptop:

Fix 1: Disconnect All Accessories

Before delving into complex troubleshooting techniques, let's begin with a straightforward solution. Occasionally, the black screen issue on your Surface laptop might stem from conflicting hardware or peripheral devices. Disconnecting all accessories can assist in eliminating this possibility.

Disconnect any external devices from your Surface, such as a mouse, keyboard, external hard drive, or similar peripherals. Then, turn on your Surface device to see if the issue has been resolved.

You May Also Like:

Fix 2: Charge Your Surface

Occasionally, a black screen on your Surface laptop might be due to a drained or critically low battery. Ensuring that your laptop has enough charge could be all that's needed to get it functioning again. Use the charger that came with your Surface device to recharge it. Afterwards, turn on your Microsoft Surface laptop to see if the issue has been resolved.

If the charging light on your Surface doesn't turn on, there might be an issue with your charger. In this scenario, you should consider replacing it and connecting a new charger to your laptop and the power outlet.

Before moving on to the next solution, don't forget to share this article with those who might find it helpful. Many Surface laptop users could be experiencing similar issues, and sharing this guide can assist them in resolving the black screen problem.

Fix 3: Utilize Hotkeys

In some instances, utilizing keyboard shortcut combinations can assist in resolving the black screen issue on your Surface laptop. These shortcuts activate specific functions that might restart or refresh your display. Make sure your Surface laptop is powered on, particularly if you're facing a black screen. When using a Microsoft Surface laptop, employ the key combination "Win + Ctrl + Shift + B." This combination can reset the graphics driver, thereby addressing display-related problems.

Alternatively, when using a Microsoft Surface tablet, quickly and simultaneously press the "Volume Up" and "Volume Down" buttons three times. If luck is on your side, you might hear a short beep, and shortly after, the system will initiate a screen refresh.

How to Boot Surface from USB? [Efficient Guide]

Surface is a new hardware brand introduced by Microsoft, featuring an innovative design and a distinctive approach to USB boot selection.

Fix 4: Perform a Forced Reset

If you're still dealing with the Surface Laptop black screen issue, performing a forced reset can be a potent solution. This method resets your hardware without compromising your data or installed applications. Here's how to perform a forced reset on Microsoft Surface Pro models:

1. Press and hold the Power button on the Surface laptop for 30 seconds, then release it.

2. Next, press and hold the Volume Up + Power buttons simultaneously for at least 15 seconds, then release them.

3. The Surface logo/cursor may flicker on the Surface screen. You need to hold down both buttons for at least 15 seconds.

4. Wait 10 seconds after releasing both buttons.

5. Press the Power button to restart Surface, and you'll see the Surface logo.

For Surface 2, Surface 3, and other models, use these steps to perform a force reset:

Instructions: You will need to press and hold the "Power" button for approximately 10 seconds. Once the screen turns off, let go of the button and wait for a moment. Following that, use the "Power" button once more to activate your device.

If this guide was helpful in resolving the black screen issue on your Surface Laptop, please consider sharing it with others who might be encountering similar problems. Your sharing could assist them in restoring their devices to normal functioning.

Conclusion

In the endeavor to solve the puzzling Surface laptop black screen problem, we have traversed a series of remedies aimed at reviving your laptop. From straightforward remedies like disconnecting peripherals to more intricate procedures such as forced resets, a gamut of solutions has been explored. Nevertheless, one standout solution that merits special attention is the utilization of the Partition Master software tool.

Among the range of solutions, Partition Master has established itself as a versatile and potent tool in tackling various boot-related issues, including the well-known black screen problem, such as the Windows 11 Black Screen with Cursor. Its "boot repair" function surpasses常规 methods by diagnosing problems, executing crucial repairs, and revitalizing the startup process of your Surface laptop.

Utilizing this robust software enables you to effectively address the Surface Laptop black screen issue along with numerous other boot-related problems. Its intuitive interface and proficiency in managing a broad range of boot issues make it an outstanding choice for individuals seeking a prompt and dependable solution.

Sure, please provide the text that needs to be translated.

Surface Laptop Black Screen Frequently Asked Questions

It's possible that you might still have unresolved queries regarding this Surface laptop's black screen issue or require more precise guidance. Here, we address some frequent FAQs pertaining to black screen problems on Microsoft laptops:

**1. Why is my computer turning on, but the screen is black?**

A black screen when your computer boots up can be attributed to various issues. It might be caused by a loose or damaged video cable, a faulty graphics card, or an inadequate power supply. Additionally, it could also stem from software problems, such as a corrupted operating system or issues with drivers.

**2. Why is my Microsoft laptop screen black?**

A black screen on your Microsoft laptop could be caused by various reasons. It could stem from a software issue, such as a problematic driver or a corrupted operating system. Hardware problems, like a malfunctioning display or loose connections, can also lead to this issue.

3. How do I fix the black screen issue on my Microsoft laptop?

Here's how to fix the black screen issue on your Microsoft laptop by updating the graphics driver: 1. **Enter Safe Mode**: First, restart your laptop while pressing the F8 key repeatedly to enter the Advanced Boot Options menu. Choose "Safe Mode with Networking" to start your laptop in a minimal environment. 2. **Connect to the Internet**: In Safe Mode, ensure that your laptop is connected to the internet, which will be needed for downloading the updated driver. 3. **Identify Your Graphics Card**: Determine which graphics card your laptop is using. You can do this by going to the "Device Manager" (press Windows key + X and select Device Manager). Expand the "Display adapters" category to see the graphics card listed. 4. **Visit the Manufacturer's Website**: Go to the website of the graphics card manufacturer (e.g., NVIDIA, AMD, or Intel) and navigate to their support or driver download section. 5. **Download the Latest Driver**: Look for the latest driver compatible with your graphics card model and your laptop's operating system (Windows 10, etc.). Download the driver and save it to a convenient location. 6. **Install the Driver**: Once downloaded, double-click on the driver file to start the installation process. Follow the on-screen instructions to install the new driver. 7. **Restart in Normal Mode**: After the installation is complete, restart your laptop normally (without Safe Mode). The new graphics driver should now be in place. 8. **Verify the Update**: Check if the black screen issue has been resolved. If the problem persists, you may need further troubleshooting or professional assistance. Remember that updating drivers can sometimes cause issues, so it's always a good idea to create a system restore point before installing new drivers, just in case you need to revert any changes.

Step 1: Boot your computer into Safe Mode using the Windows Recovery Environment. To do this, press the "Win + X" keys to access the power menu, and then select "Device Manager."

Step 2: In this step, navigate to "Display Adapters" and expand it to access the graphics card driver. Right-click on the driver and select "Update Driver." Then, follow the on-screen instructions to update your Microsoft laptop's graphics driver.