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The Surface Pro black screen issue refers to a scenario where the device's screen turns black and becomes unresponsive. You might notice that the keyboard lights remain on, or occasionally, you may see a cursor on the screen, but the device doesn't react. This problem can be caused by various factors, such as software glitches or hardware issues. Furthermore, excessive internal heating within the device can also affect the display. Don't worry, the /\Tool/ is here to provide you with a comprehensive tutorial guide.
How to Fix Surface Pro Black Screen Issues – 3 Methods
Encountering a black screen issue on your Surface Pro can be extremely frustrating. However, you can resolve this problem and restore your device's functionality by employing the right solutions. Let's explore these fixes to address and rectify the issue in a straightforward manner:
Method 1: Automatically Fix Surface Pro Black Screen Issues
To effectively resolve the Surface Pro black screen issue, the Partition Master Professional tool is the ultimate solution. This comprehensive and versatile software is designed to diagnose and resolve boot-related issues, with its Boot Repair feature effortlessly fixing the Surface black screen problem with just a few clicks.
Moreover, you need not worry about identifying the root cause of the issue, as this software automatically diagnoses problems and applies the appropriate fix. With its user-friendly interface and swift performance, it is also incredibly easy to operate. Hence, in terms of convenience and efficiency, it outshines the other solutions mentioned in this article.
A Simple Guide to Fix Surface Pro Black Screen Issue with Partition Master:
Step 1. Connect the external drive/USB to your computer, launch AOMEI Partition Assistant, and then choose "Create Bootable Media" > "Create Bootable USB/DVD".
Step 2: Choose a USB drive or CD/DVD that you have available, then click Create. You can also burn the Windows ISO file to your media.
Step 3. Connect the bootable drive to the new computer and press F2/Del to enter BIOS. Set the WinPE bootable drive as the first boot device, then press F10 to exit.
Step 4: Restart your computer and enter the WinPE interface. Then, open the Partition Master tool and click on "Boot Repair" under "Toolbox".
Step 5: Select the system you want to fix, then click Repair.
Step 6: Wait a moment, and you'll receive a message saying that the repair was successful. Click "OK" to finish the startup repair process.
Main Features of Partition Master
- Efficiently fix Acer laptop black screen issue
- Solve the problem of Asus laptop not turning on
- Repair Acer laptop not starting, with blue light on
- Resolve issues with Windows 10 not starting after updates
If you encounter annoying boot issues, like your computer fails to start or shows a black screen, the Partition Master tool will provide you with a one-stop and effective solution. Let it help you now:
Method 2: Disconnect all accessories
External devices or accessories connected to your device can often affect display or system behavior. If this is the case, disconnecting them can eliminate any potential sources of interference that might be causing the black screen issue on your Surface Pro. This is one of the quickest ways to test whether an accessory or another cause is responsible for the problem.
So, check what accessories are connected to your Surface Pro and unplug them all. This may include your keyboard, mouse, speakers, external drives, and so on. After that, restart your device and see if the issue persists.
You might also be interested in troubleshooting other issues with your Surface Laptop:
Method 3: Charge Your Surface Pro
A low battery charge is also a significant reason behind this issue: it might not have enough power to turn on or display anything correctly. Additionally, power issues, such as a faulty adapter or damaged cable, can lead to the Surface Pro black screen problem in some cases.
To resolve this issue, use the original power cable and charger that were designed for your Surface Pro. Charging your device will restore enough power for it to start up normally and display the operating system.
This can also help resolve issues where the Surface laptop won't turn on. You can find more detailed information in the following article:
How to Fix Surface Not Turning On?
In this step-by-step guide, you'll learn system and non-system solutions to fix a Surface device that won't turn on.
Method 4: Use a Keyboard Shortcut
Surface Pro devices often have key combinations that allow users to perform specific actions to control the system. For example, on a Surface Pro, you can hold down the power button and the volume up or down button for several seconds to force-restart the device. This might be helpful when the device is unresponsive or frozen, resulting in a black screen.
You can also use the "Win + Ctrl + Shift + B" keyboard shortcut to reset the graphics driver, which might automatically resolve display-related issues. Certain keyboard combinations even allow users to access their device's BIOS settings, which can be very helpful for diagnostics and problem-solving.
If any of these solutions fix your Surface Pro black screen issue, share this page with others who might be having the same problem.
Appendix A: Creating a Bootable USB Drive
We've already discussed how to successfully fix the Surface Pro black screen issue, but the problem might reoccur. Therefore, we'll provide you with an extra tip to tackle this situation. This tip involves creating a Windows Bootable USB so that you can reinstall Windows via the USB whenever the black screen issue pops up again.
To create a bootable USB hassle-free, you can utilize the Partition Master tool. Once you have a bootable USB, you won't need to worry about a quick Windows reinstallation. Follow this step-by-step guide to learn how to make your USB bootable with this handy utility:
1. **下载并安装tools Partition Master**:
- 首先，访问tools Partition Master的官方网站 (
Step 1. To create the bootable Partition Master tool disk, you need to have a storage media like a USB drive, a flash drive, or a CD/DVD disc. Connect the drive correctly to your computer.
Step 2. Launch AOMEI Partition Assistant, and then on the left, click "Create Bootable Media".
Step 3: If you have a USB or CD/DVD drive available, you can select it. If you don't have a storage device, you can also save the ISO file to your local disk and burn it to media later. After selecting your choice, click "Create" to start the process.
- • Read the warning, and then click Yes.
This is an embedded YouTube video player that allows fullscreen playback, copy-paste, encrypted media, gyroscope, and picture-in-picture functionality. The video has a width of 700 pixels and a height of 410 pixels.
Step 4: When it's done, you'll see a pop-up asking if you want to restart your computer from the bootable USB.
- Restart Now: You want to restart your computer immediately and boot into the bootable media tool so you can manage partitions without an operating system.
- Finish: You do not want to restart your current computer, but instead want to use the bootable USB device on a new computer.
Note: To boot from the live disk on a new computer, you will need to restart the target computer and press F2/F8/Del to enter the BIOS, then set the USB bootable disk as the first boot device.
Wait patiently as your computer boots from the USB boot media and into the WinPE tool desktop.
Conclusions
In a nutshell, the black screen on Surface Pro is an issue that many of us encounter occasionally. Hence, it's essential to understand why it happens and how to fix it. In this guide, we've mentioned a few reasons that might cause the black screen issue and explained all practical methods to resolve it.
Among all the solutions, the most comprehensive and efficient one is undoubtedly using the "Partition Master" tool. Specifically designed to help users restore their devices to optimal performance, this software offers precision and professionalism in diagnosing any unknown boot issues and suggests the best solution accordingly. To avail of its useful features for free, simply click on the "Free Download" button and install it on your device.
Frequently Asked Questions about Surface Pro Black Screen Issues
Though this article covers almost every aspect of the topic, you might want to refer to these FAQs for further clarity.
1. What is the Microsoft Black Screen of Death?
This refers to a system error in the Windows operating system that causes the screen to go completely black, often accompanied by an inability to interact with the system. It could be caused by underlying software or hardware issues.
2. How do I fix a Surface that won't turn on?
Follow the instructions below to fix the issue:
Method 1: First, make sure your device has a full charge. Then hold down the Power button for 30 seconds, and let go. Try pressing the Power button again to turn on your Surface.
Method 2: If that doesn't work, use an external display to confirm that the problem is with the built-in display. Also, try holding the Shift key during startup to boot into “Safe Mode.”
3. How do I force-reset my Surface?
You can reset it following these steps:
Step 1: Press and hold the "Power" button for about half a minute. Then, while continuing to hold the "Power" button, also press and hold the "Volume +" button for approximately 15 seconds.
Step 2: After doing that, release all buttons and wait for 10 seconds. Finally, press the “Power” button to successfully reset your Surface laptop.