How to Fix a Black Screen Issue on an Acer Laptop? [Causes & Solutions]

Updated by

Sherly 

Written by

Cici 

Last updated on April 22, 2024

"I was watching a movie on my Acer laptop when suddenly the screen went black, and I got worried. I tried turning it off and back on, but the screen remains black. Can anyone help me get it back to normal?"

Acer (Acer) is a renowned computer manufacturer with millions of satisfied customers. However, numerous users have reported issues with their Acer laptop screens turning black. If you're one among the many facing this Acer laptop black screen problem, we're here to offer assistance. Our utility software comprehends various methods to address this issue and provides detailed step-by-step instructions, making the process straightforward.

How to Solve the Problem of an Acer Laptop Screen Turning Black

This article will discuss nine effective ways to fix a black screen on your Acer laptop:

1. Method 1: Reset the Acer Laptop Power
2. Method 2: Try Using F2, F9, and F10 Keys
3. Method 3: Use the Windows Boot Repair Tool
4. Method 4: Test Your Acer Laptop with an External Monitor
5. Method 5: Check for Hard Drive Errors
6. Method 6: Update the Graphics Card Driver
7. Method 7: Update the BIOS
8. Method 8: Scan for Viruses and Malware
9. Method 9: Factory Reset Your Acer Laptop

If the first two methods don't resolve the screen issue, you may need to continue troubleshooting in Safe Mode. If you found this helpful, click the share buttons to pass this guide along to your friends.

Method 1: Resetting the Acer Laptop Power

A power reset is the simplest way to fix minor computer errors. If there's nothing seriously wrong with your Acer laptop that's causing the black screen, you should try resetting the machine. Here are the quick steps:

Step 1: Turn off your Acer laptop.

Step 2: Unplug the AC adapter, all external devices, and all cables.

Step three: Turn the laptop over and remove the bottom panel.

Step 4: Remove the battery and put it somewhere safe.

Step five: Hold down the power button for 20 to 30 seconds. This will discharge any remaining electricity in the laptop.

Step 6: Install the battery and carefully screw the base back on.

Step 7: Turn on the laptop and check if it boots up properly.

If you find your Acer laptop screen black but still running, try the following solutions to fix the issue.

Read More: Acer Laptop Won't Turn On, Blue Light Is On

Method 2: Try the F2, F9, and F10 Keys

These particular function keys – F2, F9, and F10 – might solve your Acer laptop black screen issue. Let's give them a try:

Step 1: If you find your Acer laptop with a blue light on but black screen, turn it off using the power button.

Step 2: Unplug any external devices, such as drives, mice, or keyboards.

Step three: Open your laptop.

Step 4: As the Acer logo or boot screen appears, press the following keys: F2 < F9 < F10 < Enter

Step 5: Use the arrow keys to select “Exit,” then press Enter, and then select “Yes.”

Note: If you have a black screen with a cursor on your Acer laptop in Windows 11/10, you can click on the "Exit" > "Yes" options using your mouse.

Read more: [How to Fix] Toshiba Laptop Black Screen Issue, [How to Fix] Windows 11 Black Screen with Cursor Only Problem

Method 3: Use the Windows Boot Repair Tool

tools Partition Master is a professional Windows boot repair tool that can fix startup-related issues. It offers a powerful and user-friendly "Boot Repair" feature. Whether you're dealing with an Acer black screen after login, sudden system malfunction, or a blue screen error, this feature comes in handy. It makes the process of fixing boot errors more accessible to users regardless of their skill level. This boot repair utility can automatically diagnose and resolve startup issues with just a few clicks. There's no need to delve into manual fixing processes.

Download Partition Master and follow the instructions for a seamless boot repair.

Step 1: Connect the external hard drive/USB to the computer, launch AOMEI Partition Assistant, select "Make Bootable Media", and then click "Create Bootable Disk".

Step 2: Choose an available USB drive or CD/DVD, then click “Create.” You can also burn the Windows ISO file to the media.

Step 3. Connect the bootable drive to the new computer and press F2 or Del to enter the BIOS. Set the WinPE bootable drive as the boot disk, then press F10 to exit.

Step 4. Restart your computer and enter the WinPE interface. Then, open the Partition Master tool and click “Boot Repair” in the “Toolbox”.

Step 5: Select the system you want to fix, and click “Repair.”

Step 6: Wait for a moment, and you will receive a message that the system repair was successful. Click “OK” to finish the startup repair process.

This powerful tool can fix all boot-related issues. If you encounter any of the following errors, click the link for more details.

Method 4: Test Your Acer Laptop with an External Display

If your Acer laptop screen goes black but the laptop is still running, the issue might be with the firmware. In such a case, a startup repair won't resolve the black screen problem. Using an external display can help determine whether the issue stems from the firmware or the screen itself. Let's check for firmware issues using an external monitor:

Step 1: Connect an external display to your Acer laptop using an HDMI cable, making sure it's properly connected.

Step 2: Check whether the external display is set to share the screen with the laptop.

If the external display does not show, keep pressing F4 until your laptop screen appears.

The display should start showing up on the external monitor. If it doesn't, the issue might be due to outdated graphics card drivers or hard disk errors.

Acer Stuck on Loading Screen - 9 Quick Fixes

This article will address the common issue of "Acer laptop stuck on black screen" and provide practical methods to restore the laptop's display. The tools will also help you analyze possible causes to prevent errors from occurring.

Method 5: Check for Hard Drive Errors

In addition to fixing boot issues, AOMEI Partition Assistant can also effectively scan for disk errors. This disk management tool has earned the trust of millions of Windows users due to its unparalleled efficiency. If the Acer laptop black screen issue is caused by any disk errors, this tool can come to the rescue. Its powerful "Check File System" feature ensures the efficiency and health of your hard drive. The utility even allows users to create a bootable USB flash drive to perform a comprehensive file system check and repair through BIOS configuration.

Download the tool Partition Master, and then follow these steps to check for hard drive errors.

Further reading:

How to Fix Computer Stuck on Restarting Screen

Is your computer stuck on the restarting screen? Here is a quick and easy guide on how to fix the issue of a computer getting stuck during restart. Just follow the methods, and you'll be able to use your computer again.

Method 6: Update your graphics driver

Outdated, damaged, or missing graphics card drivers can cause display issues, such as a black screen on your Acer laptop or an Acer black screen after login. The following methods will guide you through updating your graphics card driver. If updating the driver doesn't resolve the black screen issue on your Acer laptop, we've also included steps to reinstall the driver. Here's how:

Step 1: Press the “Windows + X” keys and select “Device Manager” from the list.

Step 2: Double-click to expand the "Display adapters" category.

Step 3: Right-click on the graphics card and select “Update driver”.

Update the graphics driver to resolve the issue of a black screen on an Acer laptop.

Step 4: Click the first option, “Search automatically for updated driver software.” Let the window find the latest version, and then follow the on-screen instructions to install the update.

If you see the message, “The best driver for your device is already installed,” consider uninstalling the driver.

Step 1: Close the driver update window.

Step 2: Right-click the icon, and select “Uninstall device” and “Uninstall.”

Step 3: Visit the Acer Support page or click here to download drivers from Acer Support.

Step 4: Identify your device by its serial number, SNID, or model number.

Step 5: Find the graphics driver that's right for your device and download it.

Step 6: Open the downloaded file and follow the on-screen instructions to install the driver.

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Method 7: Update the BIOS

The BIOS is responsible for booting up the entire system, and it stands for Basic Input Output System. Any issues with the BIOS can lead to a non-bootable system and may cause problems like Acer black screen on startup or Acer black screen of death after login.

If there's an issue with your BIOS configuration, consider updating it. Here's a detailed guide on how to update your BIOS: 1. Visit the manufacturer's website: First, go to the official website of your computer manufacturer. For instance, if you have an Asus, Dell, HP, or Lenovo computer, visit their respective websites. 2. Search for BIOS update: On the manufacturer's site, look for the "Support," "Downloads," or "Drivers" section, then search for a BIOS update related to your specific computer model. 3. Check your current BIOS version: Before downloading, verify your current BIOS version. This can usually be done by accessing the BIOS settings during startup by pressing a specific key (like F2, Delete, or Esc). 4. Download the update: Locate the latest BIOS update suitable for your computer model and download it to your PC. Save the downloaded file in an easily accessible location. 5. Close all programs: Before updating, make sure to close all running programs and applications as the process will require restarting your computer. 6. Run the update utility: Double-click the downloaded BIOS update file and follow the on-screen instructions. Some updates might require creating a bootable USB drive or CD/DVD. 7. Complete the update: Follow the prompts, and the system will guide you through the update process. Do not interrupt the power or force a restart during this, as it could lead to serious issues. 8. Restart your computer: After the update is complete, your computer will automatically restart. The new BIOS version should now be active. 9. Verify the new version: Upon restarting, enter the BIOS settings again to confirm that the new BIOS version has been installed. Please note that steps may vary slightly depending on the manufacturer, so be sure to follow their specific guidelines. Approach BIOS updates cautiously, as incorrect handling can result in your computer becoming unbootable.

Caution: Incorrect BIOS updates can damage your system. Therefore, we do not recommend that inexperienced Windows users update the BIOS settings.

Step 1: Click on the "Start" menu and select "Run."

Step 2: Type the following command into the search box, and press “Enter.”

"Msinfo32" is an built-in command in the Windows operating system that launches the "System Information" tool. It provides detailed info about your computer's hardware, software, and system components. In a Chinese setting, you can just enter "msinfo32" in the Command Prompt, and it'll run the tool, showing up as the "系统信息" window.

Step 3: This will prompt you to the “System Overview” window. Check the current “BIOS Version/Date.”

Find the current BIOS version of your Acer laptop in the summary.

Step 4: Head over to Acer's official Support page and locate your laptop model.

Step 5: Download the appropriate BIOS version.

Step 6: Unzip the downloaded ZIP file.

Step 7: Connect a blank, FAT32-formatted USB drive to your laptop and copy the extracted files onto it.

Note: Search online for the specific BIOS key for your device model or name.

Step 8: Restart your laptop and press the key to enter the BIOS setup.

Step 9: Select “Start” and “Advanced settings” from the top menu bar.

Step 10: Select Removable Device from the list, and then follow the on-screen instructions to update the BIOS configuration.

The system will automatically restart after the BIOS update is complete.

Read more: Windows Boot Manager Not Showing in BIOS, Boot Drive Not Showing Up in BIOS

Method 8: Check for Viruses and Malware

Virus and malware attacks can cause internal damage to the operating system. This can lead to corrupted files and issues such as an Acer laptop screen turning black but with a visible cursor. Such malfunctions can disrupt normal system operations and prevent the machine from booting up correctly.

You may need to run a virus scan to identify any viruses that are causing the black screen on your Acer laptop. Since you're in Safe Mode, some Windows features are limited. Built-in tools like Windows Defender may not work properly. If Windows Defender is available, run a quick scan to detect and remove viruses. Open a web browser and download a reputable antivirus program, like one from our list of the best antivirus software, to eliminate malware.

Method 9: Reset an Acer Laptop

If the black screen issue on your ASUS laptop persists, proceed with resetting the computer and reinstalling the operating system. Follow these steps:

Step 1: Restart your laptop and hold down the power button to enter WinRE. You can also trigger WinRE by restarting your computer three times in a row.

Step 2: Click on “Troubleshoot,” and then choose the “Reset this PC” option.

Step 3: Choose the first option, “Keep my files.” This will prevent data loss.

What Causes an Acer Laptop Screen to Go Black?

We believe you can fix the issue of an Acer laptop screen going black or an Acer laptop with only a cursor on a black screen in Windows 11/10. However, it's crucial to understand the reasons to prevent any inconvenience in the future. Here are some common causes:

• Hard drive failure: A faulty hard drive can cause black screen issues on your Acer laptop, as the operating system might not be able to load the necessary files for startup.
• Outdated or faulty graphics driver: Keep your graphics driver up to date. Outdated or malfunctioning graphics drivers can lead to black or blue screens.
• Malware attack: Malware infections can disrupt the normal functioning of a computer and might result in a black screen.
• Overheating: Overheating can lead to black screens and hardware issues. Users must ensure proper airflow for the cooling system of their laptops.

It's important to remember that the cause of a black screen can vary depending on specific hardware/software issues.

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Conclusions

The aim of this post is achieved if you can fix the black screen on Acer laptop. As there may be various underlying causes, we provide several solutions. In the meantime, the easiest solution is to use a professional Windows Boot Repair tool - Partition Master. It can help fix the black screen without data loss. Try using this tool for effortless boot repair, disk error checking, and creating a bootable device.

Frequently Asked Questions about Acer Laptop Screen Turning Black

Here are some common questions and answers regarding the topic discussed on this page. If you have more inquiries, you might find the answers below.

**1. Why won't my Acer laptop turn on, but the power light is on?**

Your Acer laptop's power light might be on, but if the screen remains dim, there could be several causes, including outdated graphics drivers, hardware failure, disk errors, or software issues. Try troubleshooting in Safe Mode.

2. Why is my Acer laptop stuck on the startup screen?

A computer getting stuck on the startup screen can be due to several reasons, such as damaged system files, BIOS issues, failed boot attempts, or hardware problems. To address this issue, you can try booting into Safe Mode, performing a startup repair, updating graphics drivers, or checking for hardware issues.

3. How do I reset my Acer laptop with a black screen issue?

If your Acer laptop screen is black, try performing a power reset. Disconnect all external devices, remove the battery, and press the power button for about 30 seconds.