"MSI screen stuck on MSI display for Windows 10/11? How to resolve the issue?"

Updated by

Sherly 

Updated on April 25, 2024

Dealing with a computer that struggles to cope with increasing workloads can be immensely frustrating. Numerous MSI laptop and desktop users frequently encounter the annoying "MSI screen stuck" issue on both Windows 10 and Windows 11. You power on your MSI device, only to discover it frozen on the startup screen. This situation can be both bewildering and worrying, particularly if you depend on it for work-related tasks.

This article from tools aims to provide you with a comprehensive guide on how to resolve the issue of MSI getting stuck on the MSI screen. It will delve into various troubleshooting techniques, equipping you with the necessary knowledge to restore your MSI system to normal operation.

Automatically Fix MSI Stuck on MSI Screen Error Automatically resolving the issue of MSI getting stuck on the MSI screen error involves following a series of steps to diagnose and fix the problem. Here's a brief guide: 1. **Force Restart**: First, perform a force restart by holding down the power button for about 10 seconds until the computer turns off. Then, try turning it back on to see if the issue persists. 2. **Safe Mode**: If the issue continues, boot your computer into Safe Mode with Networking. This allows you to start your system with minimal drivers and services running, making it easier to identify potential problems. To enter Safe Mode: - Restart your computer and press the F8 key repeatedly during startup until you see the Advanced Boot Options menu. - Select "Safe Mode with Networking" using the arrow keys and press Enter. 3. **Update Drivers**: Once in Safe Mode, update your graphics card driver. Visit the manufacturer's website (e.g., NVIDIA or AMD) and download the latest driver compatible with your system. Install the driver, then restart your computer. 4. **Rollback Drivers**: If updating the driver doesn't help, try rolling back to a previous version. In Device Manager, locate your graphics card, right-click it, and select "Properties." Go to the "Driver" tab, then click "Roll Back Driver." If this option is unavailable, proceed to the next step. 5. **Uninstall Drivers**: Uninstall the graphics card driver entirely. In Device Manager, find your graphics card, right-click it, and choose "Uninstall Device." Confirm the uninstallation and restart your computer. Windows should automatically reinstall the generic driver. 6. **BIOS Update**: Check if there's an available BIOS update from the MSI official website. Download and follow the instructions provided to install the update. Make sure to create a backup of your current BIOS before doing so. 7. **Boot Order**: Sometimes, incorrect boot order settings can cause issues. Access your BIOS settings (usually by pressing F2 or Del during startup), navigate to the "Boot" section, and ensure that the proper device (e.g., HDD or SSD) is set as the first boot device. 8. **System Restore**: If all else fails, consider performing a System Restore to a point when your computer was functioning correctly. This can be done through the Control Panel or by searching for "System Restore" in the Start menu. 9. **Professional Assistance**: If the problem still persists, it might be best to seek professional help or contact MSI's customer support for further assistance. Remember to back up your important data before attempting any of these steps, as they may involve modifying system settings or drivers.

If you've encountered the irritating situation where your MSI device gets stuck on the startup screen, rest assured that there are efficient solutions available. One such solution is the utility software Partition Master, a versatile tool renowned for its efficiency in addressing boot-related problems.

tools Partition Master is more than just a partition management utility; it boasts a robust "boot repair" function. This tool enables users to seamlessly tackle various boot-related issues on both Windows 10 and Windows 11, providing a comprehensive solution to the MSI screen freeze error and other frequent boot errors.

Boot repair is a process designed to address issues related to your computer's boot sequence. When your MSI device gets stuck on the MSI logo screen, it typically indicates a problem with the boot process, preventing your operating system from loading correctly. This could be caused by corrupted boot files, incorrect configuration settings, or other issues.

To resolve the issue of MSI getting stuck on the MSI screen using Partition Master, follow these steps: 1. Download and install tools Partition Master on a functional computer. 2. Create a bootable USB or CD/DVD using Partition Master's built-in tool. 3. Restart your computer and enter the BIOS settings to change the boot order, ensuring the USB or CD/DVD is set as the primary boot device. 4. Save changes and exit, which will boot your computer from the Partition Master media. 5. In Partition Master's main interface, locate the stuck MSI system partition and right-click on it. 6. Select "Check File System" to scan for any errors. 7. If errors are found, choose "Repair" to fix them. 8. After the repair process, restart your computer normally. 9. The MSI setup should now proceed without getting stuck. If the issue persists, consider further troubleshooting steps or seeking professional assistance. Remember, these steps are provided as a general guideline, and the specific process may vary depending on your computer model and Partition Master version.

Step 1. Connect the external drive/USB to your computer and launch AOMEI Partition Assistant. Go to "Bootable Media" and click "Create Bootable Media."

Step 2. Choose an available USB drive or CD/DVD and click "Create." You can also burn the Windows ISO file to the storage medium.

Step 3. Connect the created bootable drive to the new computer and restart the computer by pressing and holding F2 or Del to enter the BIOS. Once in the BIOS, set the WinPE bootable drive as the first boot device and press F10 to exit.

Step 4. Restart the computer and enter the WinPE interface. Next, open the Partition Master tool and click on "Boot Repair" under the "Toolkit" option.

Step 5: Select the system you want to repair and click "Repair."

Step 6. Wait a moment, and you will receive a notification that the system has been successfully repaired. Click "OK" to finish the boot repair process.

The Boot Repair feature in Partition Master surpasses conventional solutions. Its efficiency roots from the diligent Research and Development (R&D) endeavors devoted to improving the product's algorithm. Consequently, it is capable of intelligently identifying and resolving a broad spectrum of Windows 10 boot issues. This guarantees that the problem of an MSI screen freeze and other frequently encountered boot errors can be promptly and effectively addressed.

How to Manually Fix MSI Boot Stuck on MSI Screen in Windows 10/11

Numerous users seek assistance on Reddit and Microsoft forums. We have taken notice of this issue and have focused on resolving it. Various methods are available to fix the problem of an MSI laptop getting stuck on the MSI screen, ranging from basic battery inspections to performing a factory reset on your MSI device. Here are the top 7 solutions when your MSI computer is stuck at the MSI screen:

Fix 1: Remove Peripherals

Before diving into more intricate troubleshooting procedures, a straightforward solution might sometimes fix the "Windows 10/11 MSI laptop Stuck on MSI Screen" issue. Numerous peripheral devices, such as USB drives, external hard disks, and even printers, can trigger conflicts during the boot process.

Carefully disconnect any external devices connected to your MSI computer, such as USB drives, printers, scanners, or any other peripherals. This is a simple yet effective manual solution.

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Fix 2: Check the Battery

Occasionally, unforeseen issues with your MSI device's battery can result in booting problems, such as getting stuck on the Windows MSI screen. If your MSI laptop is not already connected to its charger, plug it in. In some cases, inadequate battery power can lead to startup issues. Allow your device some time to charge and then try restarting it. If your MSI device is older and you have encountered battery problems, it might be time to replace the battery.

Fix 3: Check the RAM

Random Access Memory (RAM) is crucial for the smooth functioning of your Windows 10/11 computer during startup and regular usage. Any problems with your RAM can potentially result in your MSI device getting stuck on the MSI screen. To tackle this issue, follow these steps and share this article with other users who are also experiencing RAM-related problems:

Step 1: Completely power down your MSI device and gently open the computer case to access the motherboard. Locate the RAM modules installed on the motherboard and carefully remove them from their respective slots.

Step 2: Next, proceed with cleaning the RAM modules. If your computer has multiple RAM modules installed, try removing them individually and attempt to boot your device with only one RAM module inserted at a time.

Step 3: This step can help identify any faulty modules. If you determine that one or more RAM modules are indeed defective, replacing them with new ones may be necessary.

We recommend that you share this guide with other Windows MSI device users who are experiencing similar issues if you have found the solutions helpful. Sharing your knowledge can assist in overcoming all technical difficulties with the device and ensure its continued operation.

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Fix 4: Perform Automatic Repair

Windows' built-in Automatic Repair feature can often assist in diagnosing and fixing the problem when your MSI device is stuck on the MSI screen. Here's how to manually start and use Automatic Repair: 1. Restart your computer and wait for the MSI screen to appear. 2. While your computer is booting up, repeatedly press the key indicated on the screen (usually F2, F10, F12, or Del) to enter the BIOS menu. 3. In the BIOS menu, navigate to the "Boot" or "Startup" section. 4. Look for an option called "Boot Priority," "Boot Order," or something similar, and set it to boot from the Windows installation media (USB or DVD). 5. Save the changes and exit the BIOS by selecting "Save and Exit" or pressing the corresponding key. 6. Your computer will now boot from the Windows installation media. You may need to select your language and other preferences before proceeding. 7. Click on "Repair your computer" located at the bottom-left corner of the screen. 8. Choose "Troubleshoot" from the next menu. 9. Select "Advanced options" and then click on "Automatic Repair." 10. Follow the on-screen instructions to choose the problematic Windows installation (usually the only one listed). 11. The Automatic Repair process will now begin, scanning for and attempting to fix any system issues that might be causing the MSI screen to freeze. 12. Wait for the process to complete, which may take some time. 13. If the Automatic Repair finds and fixes any problems, restart your computer and see if the MSI screen issue persists. 14. If the issue remains unresolved, you may need to consider further troubleshooting steps or seeking professional assistance. Remember that this process might differ slightly depending on your specific computer model and BIOS version.

Step 1: Shut down your computer and then restart it. When you see the MSI logo on your screen, press F3 or F11 repeatedly until you enter the Windows Recovery Environment.

Step 2: Go to Troubleshoot > Click Advanced options > Automatic/Startup Repair.

Step 3. Select your account > enter the password > tap Continue to initiate the automatic repair.

Fix 5: Boot MSI in Safe Mode

If the "MSI Stuck on MSI Screen" issue persists after attempting the previous solutions, booting your MSI device into Safe Mode can aid in diagnosing and possibly fixing the problem. Safe Mode loads only a minimal set of drivers and system files, enabling you to troubleshoot software or driver-related issues. Here's how to manually boot your MSI device into Safe Mode:

Step 1: Access the Windows Recovery Environment and proceed to "Advanced Options." From there, choose "Troubleshoot" and then navigate to "Advanced Options."

Step 2: In this step, choose "Startup Settings" and press F4 to start your MSI computer in Safe Mode. Afterwards, test and uninstall any suspicious third-party programs to address the problem.

This method also applies to the following issues, such as:

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Fix 6: Reset BIOS to Default

If your MSI device remains stuck on the MSI screen, you might need to reset your Windows 10 BIOS settings to their default state. Occasionally, incorrect BIOS configurations can result in boot issues. Altering BIOS settings can significantly impact your computer's performance.

Exercise caution when making adjustments, and ensure you follow the provided instructions carefully. Here's the procedure to manually reset your BIOS settings to their default configuration:

Step 1: Restart your MSI computer and promptly press the "Del" key to enter the BIOS settings. Navigate to the "Save & Exit" tab using the arrow keys and choose "Load Optimized Defaults."

Step 2: Confirm your selection by choosing "Yes," then select "Save changes and Reset." Confirm once more by selecting "Yes" and restart your computer for the changes to apply.

Save BIOS changes

Fix 7: Perform a Factory Reset on Your MSI

If all previous solutions haven't resolved the "MSI Stuck on Windows screen" issue, a more extreme yet effective method is to perform a factory reset. This process involves restoring your MSI device back to its original factory settings, which essentially re installs the operating system and deletes all your data and installed applications. Here's how to manually initiate a factory reset on your MSI device:

Step 1: After connecting your MSI device to a power source, restart it. When the MSI logo appears, continuously press the F3 key to enter the system recovery screen.

Step 2: From the "Choose an Option" screen, select "Troubleshoot" and then choose "Restore MSI factory settings." On the subsequent screen, opt for "System Partition Recovery."

Step 3: At this point, you'll see a message saying, "All files and settings will be reset and lost on the computer. Are you sure to continue?" In response, select "Yes," and when the prompt appears again, confirm your choice with another "Yes."

Step 4: Wait for the system to complete the recovery process, and then click "OK" when it's finished. Next, on the "Choose an Option" screen, select "Continue" to restart your computer. Following the reboot, your system will have been restored to its original factory settings.

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If you have found this guide helpful and believe it could be beneficial to others facing a similar issue, we encourage you to share it with fellow MSI device users. Sharing knowledge can assist individuals in overcoming frustrating technical difficulties and maintaining the smooth operation of their devices.

Conclusion

In summary, encountering the "MSI Stuck on MSI Screen on Windows 10/11" error can be a confusing and irritating situation. However, with the correct knowledge and tools at your disposal, you can overcome this issue and restore smooth operation to your MSI device. This comprehensive guide has covered various solutions, ranging from automatic repairs utilizing tools such as Partition Master's Boot Repair function to manual troubleshooting methods.

We've discussed various steps, ranging from inspecting peripherals, battery, and RAM to executing a factory reset and restoring the BIOS to its default settings. Each approach outlined here functions as a valuable weapon in your toolkit to address the MSI screen freeze issue, accommodating both beginners and experienced users alike.

"MSI Stuck on MSI Screen" FAQs

If you're still encountering issues with your MSI device being stuck on the Windows MSI screen, you're not alone. Here are answers to some common questions that might assist you in resolving the MSI screen freeze issue:

1. How do I unfreeze my MSI?

If your MSI device is frozen or unresponsive, try the following steps to unfreeze it:

Step 1: Disconnect the power source (unplug it or remove the battery, if possible) and hold down the power button for 15-20 seconds.

Step 2: Reconnect the power source and turn the device back on. Then, check if the issue has been resolved.

2. How do I fix my MSI laptop that's stuck on the MSI logo?

If your MSI laptop is stuck on the MSI logo during boot, try the following steps:

Step 1. Turn off your computer/laptop and then restart it. When you see the MSI logo on the screen, press F3 or F11 repeatedly until you enter the Windows 10 Recovery Environment.

Step 2. Navigate to Troubleshoot > Advanced options > Automatic/Startup Repair.

3. How do I exit the MSI BIOS loop?

Here are the steps you need to follow if your MSI computer is stuck in the MSI BIOS loop:

Step 1: Restart your MSI computer and press "Del" to enter BIOS settings. In the "Save & Exit" section, select "Load Optimized Defaults."

Step 2: Respond with "Yes" to confirm, choose "Save changes and Reset," and then restart your computer for the changes to become effective.