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In this article, you'll discover:

  • Consult a Professional Document Repair Tool
  • Swift Solutions for Outlook Not Displaying Attachments
  • Additional Fixes for Outlook Not Showing Attachments
  • Reasons Behind Outlook Not Showing Attachments
  • Frequently Asked Questions on Outlook Not Showing Attachments

Is your Outlook not showing attachments? If that's the case, you've come to the right place! Attachments are one of the advantageous features of MS Outlook, enabling users to send or receive crucial documents via email. However, you might encounter issues where these attachments don't display correctly while composing or receiving emails — the document appears within the message body instead of the attachments section. Alternatively, in a worst-case scenario, users might not be able to preview or open the attached document.

需要帮助在PC上的MS Outlook中发送或下载附件吗?如果你突然遇到Outlook不显示附件的问题,让我们看看以下可能的解决方法!

Consult Professional Document Repair Tool

Is a corrupted file causing you trouble? When an attached file becomes corrupted, a reliable document repair tool can help you fix corrupted files in various instances of file damage or corruption. One such professional document repair software is Fixo Document Repair Tools.

The main features of this tool include:

Download this professional tool to repair corrupted Outlook files like this:

Step 1. Download and install Fixo on your PC or laptop. Select "File Repair" to fix corrupted Office files, including Word, Excel, PDF, and others. Click "Add Files" to choose the damaged documents.

add files to repair documents with Fixo

Step 2. To repair multiple files simultaneously, click the "Repair All" button. If you wish to repair a single document, hover your pointer over the target file and select "Repair." You can also preview the documents by clicking the eye icon.

select documents to repair

Step 3. Click "Save" to save the selected document. Choose "Save All" to save all the repaired files. Select "View Repaired" to locate the repaired folder.

save repaired documents in Fixo

Also, don't forget to share this tool with your friends on social media!

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Quick Solutions for Outlook Not Displaying Attachments

If you encounter difficulties viewing attachments in your emails or experience issues downloading or previewing them, here are some quick solutions for when Outlook doesn't display attachments.

Fix 1. Temporarily Disable Anti-virus Program

The antivirus software might prevent Outlook from loading or opening suspicious attachments. Occasionally, it could mistakenly interfere with legitimate files. If you're confident about the source of the attachment, you can temporarily disable the antivirus program before attempting to reopen it. Remember to re-enable it once you've accessed the attachments. Here are the steps to temporarily disable the antivirus program on Windows 10 using Windows Security settings:

Step 1. Press "Windows + I" to open Windows Settings.

Step 2. Select "Update & Security" > "Windows Security" > "Virus & threat protection."

Select Virus and Threat Protection from Privacy and Security

Step 3. In the right window, locate "Virus & threat protection settings" and click on "Manage settings."

Step 4. Disable the "Real-time protection is off, leaving your device vulnerable" option.

Fix 2: Request Admin Permission to Allow Outlook Email Attachments

If your PC is managed by an organization like a company or a school, it's possible that your email attachment settings have been restricted. To view and download attachments, you'll need to contact the system administrator to lift the block on attachments. After that, you can open Outlook and save the attachments to your system.

Ask for admin to allow your Outlook email attachment

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Fix 3: Ensure Outlook Isn't Blocking Your File's Format

Users are unable to access files with特定格式 through Outlook since it does not support them. Hence, whether you're sending or receiving email attachments, it's essential to be familiar with the file extensions. Some well-known file formats that Outlook restricts include CAB, COM, JAR, REG, APP, PY, and so on. However, you can verify if Outlook is not blocking a file's format by changing its extension, and this solution can also be applied when Outlook is not receiving emails. Please follow the steps below:

Step 1. Go to "File Manager."

Step 2. Right-click on the file and choose "Rename."

Step 3. Remove the current extension and use an Outlook-compatible one, such as TXT.

Step 4. Press the "Enter" button.

rename the file and hit the enter button

Additional Solutions for Outlook Not Displaying Attachments

Here are some additional top-tier solutions for the issue of attachments not displaying:

Method 1: Disable Microsoft Outlook Add-ins

Damaged Outlook add-ins are a primary cause of this error, along with issues like Outlook not being able to connect to the server. It's advised to disable MS Outlook add-ins:

Step 1. Launch MS Outlook on your Windows.

Launch Outlook on your Windows PC

Step 2. Choose "File" menu and navigate to "Options" > "Add-ins."

select file menu

Step 3. Click on "COM Add-ins" under the "Manage" section now.

tap com add ins

Step 4. Click on "GO" next to "Manage," and uncheck "Add-ins."

Choose Go Adjacent to manage

Step 5. Click "OK" once you've disabled everything.

hit the ok button

Now, close Outlook and restart it to see if the attachments appear.

If you're able to restart Outlook, you can refer to this page:

related articles

How to Solve 'Cannot Start Microsoft Office Outlook' Error on Windows 11/10/8/7

In this guide, we will offer several simple solutions to help you fix the problem.

fix cannot start microsoft outlook

Method 2: Clear Cache in Microsoft Outlook

Here, you can resolve the error by clearing the Outlook cache, as a corrupted Outlook cache can also prevent Outlook from functioning properly. In such a case, deleting the cache in Outlook might be helpful:

Step 1. Press "Windows + R" to open the "Run" dialog box.

Step 2. In the Open field, type the following command: "%localappdata%\Microsoft\Outlook\RoamCache."

type the command in the run box

Step 3. Press the "Enter" button.

Step 4. A "RoamCache" folder will appear in File Explorer.

To delete every file in the folder, select each one and click the "Trash" icon at the top.

hit the trash symbol

重启Outlook,看看问题是否已经解决。

Method 3: Check the Settings for Attachment Handling

If the file previewing option is disabled in Microsoft Outlook, you might also encounter issues with Outlook 2016 attachments not displaying correctly. Hence, it's essential to check the attachment handling settings using the following steps:

Step 1. Click "File" > "Options," and then select "Trust Center." Next, click "Trust Center Settings" on the right panel.

select trust center settings

Step 2. Choose "Attachments Handling." Scroll down to "Attachment and Document Preview," and uncheck the "Turn off attachment preview" option.

Untick the box for 'Turn off attachment preview'

Step 3. Check the "Attachment and Document Previewers" box to ensure that all file preview options are enabled.

tick the box of attachment and document previewers

Method 4: Utilize Pop-Out Compose Mode

When composing a reply to an email, please refer to the attached file. If you use the inline composition mode, the initial message and its attachments will not be visible to you. To resolve this, you can utilize the pop-out compose feature. Here are the steps to do so:

Step 1. Open the email with the attachment that you want to reply to.

Step 2. Click the "Reply" button.

hit the reply icon

Step 3. Look for a symbol in the "Reply dialog box" that has an arrow pointing outwards. This is referred to as the "pop-out icon."

Step 4. Clicking the "pop-out icon" will open a new window.

hit the pop out icon

Method 5: Update Microsoft Outlook

You might encounter the inconvenience of Outlook attachments not displaying properly due to using an outdated version of Outlook, which leads to this error. This issue can occur if you have disabled automatic updates for Office applications. To update Microsoft Outlook, follow these steps:

Step 1. Launch "Outlook" by clicking on the "File" menu in the top left corner.

launch outlook by hitting the file menu

Step 2. Click the "Update Now" button after expanding the "Update" options under the "Office Account" tab.

hit update now option

If your fans and friends are experiencing the same issue, click the button below to share this post on your social media.

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Causes of Outlook Not Displaying Attachments

Here are the likely three causes of this Outlook error:

  • ❌Outlook file corruption: Inappropriate shutdowns of Outlook can lead to corruption of these files. Abruptly closing Outlook without allowing it to exit properly or complete essential tasks increases the likelihood of file corruption.
  • ?Insufficient or overloaded internet connection: A slow internet connection makes downloading attachments difficult. Therefore, it's necessary to check your internet connection.
  • ?Active antivirus software: Your antivirus program might block Outlook from loading or opening potentially risky attachments. If you're sure the attachment is safe, you can temporarily disable the antivirus and re-enable it later.

Frequently Asked Questions About Outlook Not Displaying Attachments

Browse through the FAQs below to better comprehend the subject matter:

1. Why are attachments not appearing in Outlook on Windows 10?

Outlook requires an internet connection to download files and fetch new emails. You'll only be able to download attachments when your internet connection is stable and active. If the attachments are loading improperly, it could be due to connectivity issues. To fix this, ensure your device is consistently connected to a Wi-Fi network.

< b > 2. How do I resolve issues with attachments not displaying in Outlook for Mac?

To correct this issue, exit Outlook for Mac, find the "files: ~/Library/Containers/com.microsoft.Outlook/Data/Library/Preferences," move the .plist files to the trash, and then restart Outlook to check if the problem is resolved.

3. How do I change attachment settings in Outlook? To modify attachment settings in Outlook, follow these steps: 1. Open Microsoft Outlook. 2. Click on "File" in the top-left corner of the window. 3. From the File menu, select "Options." This will open the Outlook Options dialog box. 4. In the Outlook Options dialog box, click on "Advanced" from the list on the left. 5. Scroll down until you find the "Attachments" section. 6. Here, you can make the desired changes: - To disable automatic picture resizing, uncheck the box next to "Automatically resize pictures in messages." - To set attachment restrictions, go to the "Save attachments" section and configure the options as needed, such as limiting file types or size. - To change how attachments are displayed, choose an option under "Attachment preview." 7. Once you've made your changes, click "OK" to save and apply them. Remember that the exact steps might vary slightly depending on the version of Outlook you are using.

Select "File" > "Options" > "General" in Outlook 2016. Next, choose the default behavior for attaching files from OneDrive or SharePoint from the options provided under the Attachment settings section: "Every time, ask me how I want to attach them" (selected by default).

Final Words

This article discusses the reasons why Outlook doesn't display attachments and provides 8 solutions to address this issue. Consequently, you can rectify the error by employing any of the aforementioned methods for resolution. Additionally, consider using the Fixo Document Repair tool to repair any damaged files.