Updated by

Linda

Written by

Sherly

Updated on April 22, 2024

When you press the power button on your Lenovo laptop, anticipating the sight of a familiar desktop, only to be perpetually greeted by the Lenovo logo screen, it can feel like being trapped in a technological labyrinth. This can indeed be a vexing issue.

However, you're not alone. This is a prevalent issue that many Lenovo laptop users encounter. Don't worry! Tool Software has got you covered with several solutions, and it's simpler than you might think. Let's delve into how to resolve the Lenovo laptop getting stuck on the Lenovo screen error.

Notice:
If your Lenovo laptop encounters a black screen issue but is still functioning, please click and refer to this article to learn how to resolve the problem.

Use Third-Party Software to Fix Lenovo Laptop Stuck on Lenovo Screen Employ Third-Party Tools to Resolve Lenovo Laptop Stuck on Lenovo Splash Screen

When your Lenovo laptop is stuck on the logo screen, there's no need to panic. The advanced "Startup Repair" function of tools Partition Master comes to the rescue. This powerful utility is more than just a partition management tool. tools Partition Master has demonstrated its effectiveness in resolving boot-related issues, guaranteeing that your Lenovo Notebook will be freed from this frustrating situation.

Step 1. Connect the USB drive/external drive to a functional computer, open the Partition Master (RE) tool, and click "Create Bootable Media."

Step 2. Choose the Boot Toolkits and any other components you require. Then, click "Next."

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Step 3. Choose your removable device and click "Go" to create an image on your USB drive/external drive. You can also burn the Windows ISO file to the storage media.

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Step 4. Acknowledge the warning message and wait for the creation process to complete.

Step 5. Connect the created bootable drive to the problematic computer and restart it while holding down "F2" or "Del" to enter the BIOS. Next, set the WinPE bootable drive as the primary boot device and press "F10" to exit.

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Step 6. Next, the computer will enter the WinPE desktop. Open BootRepair, select the system you wish to repair, and click "Repair."

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Step 7. Wait a moment, and you will receive a notification that the system has been successfully repaired. Click "OK" to finish the boot repair process.

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Following continuous research and development, the product algorithm has been improved, various startup issues have been addressed, and current startup problems along with other common startup errors can now be easily resolved.

See Also: Windows 10 Stuck on Welcome Screen

9 Solutions for Lenovo Laptop Stuck on Lenovo Screen Error

Now that we understand the possible causes, let's explore some simple solutions. Don't worry, you can accomplish these at home without any special knowledge or tools.

  1. Solution 1: Disconnect All External Devices and Perform a Hard Reset. 
  2. Solution 2: Remove a Lenovo DVD Drive.
  3. Solution 3: Run Lenovo Diagnostic Tool.
  4. Solution 4: Perform Automatic Repair.
  5. Solution 5: Repair the Boot Sector or BCD.
  6. Solution 6: Reset BIOS to Default Settings.
  7. Solution 7: Start Your Lenovo Laptop in Safe Mode.
  8. Solution 8: Reset the PC to Factory Settings.
  9. Solution 9: Reinstall Windows.

Follow the detailed guides below and attempt to eliminate this error.

Fix 1: Unplug All External Devices and Perform a Hard Reset

A hard reset is performed to resolve any temporary software issues that might have led your laptop to freeze on the Lenovo screen. Here's how to do it:

    1. Shut down the Lenovo laptop and disconnect all external devices.
    2. Disconnect the power adapter, and remove the battery if your laptop has one.
    3. Hold the power button for approximately 30 seconds.
    4. Next, reconnect the power adapter and insert the battery back into the Lenovo laptop.
    5. Press the power button again to restart your laptop.

Solution 2: Remove the Lenovo DVD Drive

Many users reported that removing the DVD ROM drive helped them resolve the Lenovo laptop getting stuck on the Lenovo screen error. If your Lenovo laptop also has a DVD ROM, try disconnecting it to see if it fixes the issue you're encountering.

Fix 3: Run the Lenovo Diagnostics Tool Step 1: Download the Lenovo Diagnostic Tools from the official Lenovo website. Ensure that you download the correct version for your computer's operating system. Step 2: Save the file to your preferred location on your computer and then run the downloaded executable file to install the tool. Step 3: Once installed, launch the Lenovo Diagnostics application. It may require administrative privileges to access all its features. Step 4: The tool will usually perform an initial quick scan to check for any hardware issues. If problems are found, it will provide detailed information about them. Step 5: You can then choose to run a comprehensive scan, which will take more time but will thoroughly check every component of your Lenovo device. Step 6: Follow the on-screen instructions and wait for the scan to complete. If any issues are detected, refer to the tool's guidance or contact Lenovo support for assistance on resolving the problem. Remember to restart your computer after running the diagnostics tool to apply any potential fixes.

Lenovo PCs and notebooks come equipped with an integrated Lenovo Diagnostic tool. This utility is designed to detect and resolve potential bugs and issues within the system. It can conduct diagnostics on hardware components such as the motherboard, CPU, graphics card, memory, and storage, while also monitoring the overall health of the system.

Moreover, this utility can also diagnose and resolve system issues, such as a Lenovo laptop getting stuck on the Lenovo logo screen, Lenovo getting stuck on the welcome screen, Windows 10 or Lenovo desktop freezing on the Lenovo logo screen, etc.

    1. Shut down the Lenovo computer and restart it.
    2. At startup, press F12 to enter the boot menu, and then locate and run Lenovo Diagnostics.
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What Is the Lenovo Boot Menu Key? How to Boot Lenovo

Having trouble understanding Lenovo boot menu keys? Or are you unsure how to access the boot menu? Don't worry! This comprehensive guide provides all the solutions you need.

boot menu key lenovo

Fix 4: Run Automatic Repair

Automatic Repair is another useful method to fix some operating system issues. Some users have reported resolving Lenovo's boot menu loop error using this approach. To perform Automatic Repair, you'll first need a Windows repair disc or a bootable USB.

Next, boot the Lenovo computer with a startup error from the CD and click "Repair Your Computer" to enter the recovery interface.

In Windows 10, you need to navigate to Settings > Update & Security > Troubleshoot > Advanced options > Click Startup Repair. Then, follow the on-screen instructions to complete the automatic repair process.

Fix 5: Repair Boot Sector or BCD

A corrupted boot sector or BCD (Boot Configuration Data) file can result in your Lenovo PC being stuck on the boot menu. To resolve this issue, you need to repair the boot sector or BCD in Windows.

To accomplish this, you'll need to open the Command Prompt. Since the Lenovo laptop isn't able to boot to the desktop, you'll also require a repair disc to initiate the computer.

  • Then, navigate to Repair Your Computer > Advanced Options > Command Prompt.
  • Next, type the following commands one by one and press Enter after each command:
    • bootrec /fixmbr
    • bootrec /fixboot
    • bootrec /scanos
    • bootrec /rebuildbcd

Fix 6: Reset BIOS to Default Settings

The BIOS is the first program that runs when a laptop or PC boots up. Hence, if there's an issue with the BIOS, your computer won't start correctly.

Here's how to restore the BIOS:

    1. Shut down the Lenovo notebook and ensure that the AC adapter is connected to a power outlet.
    2. Reboot the laptop and promptly press the F12 key repeatedly until the BIOS Setup Utility screen appears.
    3. Utilize the arrow keys to select "Restart," then "Load Setup Defaults," and finally confirm with "Yes."

load bios to default

  • Press F10 to save and exit.

This method is applicable when accidentally altering the BIOS settings, resulting in a Lenovo notebook being unable to start normally.

Fix 7: Disable Lenovo Service Engine in BIOS Step 1: Restart your Lenovo computer. Step 2: During startup, press the F1 key repeatedly to enter the BIOS setup. Step 3: In the BIOS menu, navigate to the "Configuration" or "Boot" tab. Step 4: Look for an option named "Lenovo Service Engine" or "LSE" and set it to "Disabled." Step 5: Press the F10 key to save the changes and exit the BIOS. Step 6: The computer will restart. Check if the high CPU usage issue has been resolved. Note: The steps to access the BIOS and disable Lenovo Service Engine may vary depending on the specific Lenovo model.

If Lenovo Service Engine is enabled in the BIOS, Lenovo may fail to start and become stuck on the Lenovo splash screen. Although this program offers advantages, it also enables an attacker to exploit the Lenovo Service Engine for buffer overflow attacks and attempt connections to Lenovo's test servers. Consequently, the issue of Lenovo getting stuck on the boot menu arises. Hence, it is recommended to disable the Lenovo Service Engine in the BIOS.

    • Start your Lenovo computer and press F12 to enter BIOS.
    • Navigate to the Security tab, locate the Lenovo Service Engine, and disable it.

lenovo service engine

Solution 8: Reset the PC to Factory Settings

If you've attempted all the above methods but your Lenovo laptop still remains stuck on the Lenovo screen issue, what should you do? In this scenario, you can perform a factory reset on your Lenovo laptop.

    If you're using Windows 10, start your computer from a repair disc or a bootable USB, and access the Windows Recovery Environment. Next, navigate to Troubleshoot > Click on "Reset this PC."

Or you can use Lenovo OneKey Recovery to restore the system to its original state.

factory reset

Solution 9: Reinstall Windows on Lenovo Laptop

If all else fails, you may need to reinstall Windows. This time-consuming step should only be taken if all other troubleshooting steps have failed.

You'll need a USB drive and access to another laptop or computer to download the Windows 10 Media Creation Tool from Microsoft.

    Create a bootable USB drive using the Media Creation Tool. Insert the bootable USB drive into the laptop and boot from it. Follow the on-screen instructions to reinstall Windows. Please note: Reinstalling Windows will erase all your data and should only be used as a last resort.

Why Does My Lenovo Laptop Get Stuck on the Lenovo Screen?

Lenovo has long been a well-known brand in the computer industry, renowned for its high quality and cutting-edge technology. However, errors can occur anywhere. There could be various reasons why your Lenovo laptop is stuck on the Lenovo logo screen. Below are the most common ones:

  • Hardware Issues: Hardware problems can arise due to various factors, such as humidity, dust or liquid ingress, impacts, hard drive failure, RAM malfunction, or even CPU overheating, etc. Your laptop might not be able to proceed with the boot process since it can't access or utilize these hardware components correctly.
  • Corrupted System Files: If crucial system files on your laptop become corrupted or damaged, the operating system might not boot properly.
  • Software Conflicts: Newly installed software or updates might conflict with your current system, causing your Lenovo notebook to fail to start correctly.
  • BIOS Issues: The BIOS (Basic Input Output System) is the first software that runs when you turn on a laptop. Hence, any issues with your BIOS settings can hinder your laptop from booting properly.
  • Virus Attack: Viruses infecting your computer are a major cause of software malfunctions. The Lenovo Notebook PC getting stuck on the Lenovo logo screen issue could be due to a compromised Windows installation.

These factors can also result in the following issues:

Considering these factors, we've compiled some tips to help you prevent the "Lenovo laptop stuck on Lenovo logo" issue. Please share this article to assist others as well.

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Conclusion

When encountering the issue of a Lenovo screen freeze on a Lenovo laptop, you can troubleshoot it methodically following the above approaches. These manual methods might be intricate, so if you lack experience, you can give工具Partition Master a try. This utility allows you to fix related startup issues with a single click, even if you're unaware of the error's cause.

Please note that certain repair methods may result in data loss. It is advised to create a bootable USB drive first to back up important data on your Lenovo computer.

FAQ: Lenovo Laptop Stuck on Lenovo Screen

Is your Lenovo laptop trapped on the Lenovo logo screen? That can be frustrating. Allow me to present a list of potential questions and their solutions to assist you in resolving and avoiding this issue.

**1. Why is my Lenovo laptop stuck on the logo screen?**

This error can be attributed to a Windows update, BIOS malfunction, damaged hardware, drivers, viruses, or other issues. To resolve it, you can attempt to restore the BIOS, test the hardware, and perform a hard reset on the laptop's login method.

< strong >2. How to perform a hard reset on your Lenovo laptop?

Shut down your Lenovo laptop and unplug all external devices.

    • Unplug the power cord. If your laptop has a removable battery, remove it first.
    • Press the power button for 15 seconds.
    • Reconnect the power cord and put the battery back in if you removed it.
    • Press the power button again to turn on your Lenovo laptop.

3. What to do when the laptop is frozen on the Lenovo screen?

Based on the causes of this error, you can address the issue of a Lenovo laptop getting stuck on the startup page by following these methods:

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  1. Fix 1: Perform a Power Drain.
  2. Fix 2: Reset BIOS to Default Settings.
  3. Fix 3: Disable Lenovo Service Engine in BIOS Setting.
  4. Fix 4: Run Lenovo Diagnostics Tools.
  5. Fix 5: Start the Laptop in Safe Mode.
  6. Fix 6: Reinstall Windows.