"How to Fix Dell Stuck on Dell Logo in 7 Easy Steps | A Comprehensive Guide"

Updated by

Tracy King 

Written by

Cici 

Updated on April 22, 2024

Key Takeaways:

Here are the translations of the provided text into English: 1.
• If your Dell is stuck on the Dell logo screen, check for hardware issues such as loose cables.
2.
• If the computer doesn't respond even though the power light is on, attempt a hard reset.
3.
• Ensure that your computer's software and BIOS are up to date. This can prevent issues when starting your computer later.

Laptops aren't purchased daily, so when you do buy one, you typically opt for a durable option. Dell laptops are known for their longevity and impressive performance. However, on any given day, when you attempt to turn it on, you might encounter an issue where your Dell laptop gets stuck on the logo screen. This situation can raise concerns about whether your Dell device has encountered a failure.

Owing to Dell's intricacy, numerous users frequently encounter this issue. Thankfully, it doesn't necessarily indicate a complete laptop failure, but there are other significant problems that warrant your attention. Whether it's troubleshooting or identifying the causes, our software tools have got you covered!

How to Fix Dell Stuck on Dell Logo? How to resolve the issue where your Dell computer is stuck on the Dell logo screen?

There are several reasons why your laptop might be stuck on the Dell Logo screen. This is a common issue encountered by many users, and the solutions can differ based on the underlying cause. Here are some practical troubleshooting steps to resolve the problem.

Here are the translations of the given language snippets into English:
1. #1. Use the Boot Repair Tool
2. #2. Perform a Clean Boot Troubleshooting
3. #3. Run the ePSA Pre-boot System Assessment
4. #4. Check BIOS Settings
5. #5. Check for Hard Drive Errors
6. #6. Roll Back or Update the Driver
7. #7. Reinstall Windows

Let's delve into further details to implement these solutions safely and without any issues! Don't forget to share this tutorial to assist someone who might need it!

Note: If you're stuck on the logo, you'll need to use a bootable recovery media, access the Advanced Boot Options screen, and then select Safe Mode.

#1. Use the Boot Repair Tool

You frequently encounter issues like system boot failures, hardware errors, the Blue Screen of Death indicating system failure, or similar problems. In such scenarios, you need to perform a Dell boot repair. However, this process can be challenging, especially for computer novices or intermediate users, and if not done correctly, it can pose risks to your system. Therefore, it's advisable to use a reliable third-party tool that efficiently resolves these issues with ease.

tools Partition Master is the best-tested boot repair tool that offers a user-friendly interface for this purpose. You can use it effectively, even if you're a beginner. It can rectify any hard disk and system boot issues, including system failure, system blue screen, system black screen, and more.

Step 1. Connect the USB drive/external drive to a working computer, open AOMEI Partition Assistant (RE), and click "Create Bootable Media."

Step 2. Choose the Boot Toolkits and any other components you need. Then, click "Next."

Step 3. Choose your removable device and click "Go" to create an image on your USB drive/external hard drive. You can also burn the Windows ISO file to the storage media.

Step 4. Confirm the warning message, then wait for the creation process to finish.

Step 5. Connect the created bootable drive to the problematic computer and restart it while pressing and holding "F2" or "Del" to enter BIOS. Next, set the WinPE bootable drive as the boot disk and press "F10" to exit.

Step 6. Next, the computer will boot into the WinPE desktop. Open BootRepair, select the system you wish to repair, and click "Repair."

Step 7. Wait a moment, and you will receive an alert that the system has been successfully repaired. Click "OK" to complete the boot repair process.

As one of the best Windows boot repair tools, it can also easily fix the following errors:

#2. Clean Boot Troubleshooting

Software or driver conflicts might be the cause. A clean boot troubleshoots your Dell by loading it with a limited set of programs and processes, helping you identify the root cause.

Step 1. Press the Windows key, type msconfig in the search bar, and then press Enter.

Step 2. In the System Configuration window, go to the Services tab. To prevent important services from being disabled, check the box that says Hide all Microsoft services.

Step 3. Click the Disable all button to prevent all non-Microsoft services from starting when the computer boots.

Step 4. Now click Open Task Manager on the Startup tab. Disable all startup items by selecting them and clicking Disable.

Step 5. Click "OK" on the System Configuration window after exiting Task Manager. Restart your Dell computer to check if the problem is fixed.

If this method proves successful, it indicates that a software or program was the root cause of the issue. Therefore, you should individually enable each service to determine which one is functioning properly. When you enable a service, save the changes, and if the problem persists, that particular service is the culprit. To resolve the issue and fix the Dell Inspiron 15 getting stuck on the Dell logo, address the problematic service.

If you encounter other issues while fixing your computer, like Windows 11/10 getting stuck on "Diagnosing your PC," click the link below for more information:

How to Fix Windows Stuck on Diagnosing Your PC

Is your PC frozen on the 'Diagnosing Your PC' screen, and you're unsure how to proceed? This guide provides all the solutions for this issue on Windows 10/11.

#3. Run the ePSA Pre-boot System Assessment

You may also encounter this error when your Dell device has hardware-related issues. To identify the problem, run a pre-boot assessment to examine the underlying cause!

Step 1. Turn off your Dell laptop. Restart it and immediately press the F12 key repeatedly until the Boot Menu appears.

Step 2. Use the arrow keys to select Diagnostics, then press Enter.

Step 3. To complete the test, follow the instructions displayed on the screen.

Please jot down any error codes or messages provided by ePSA, this will assist in further troubleshooting.

#4. Check BIOS Settings

The Dell stuck-on logo screen typically occurs due to misconfigured hardware, incorrect boot order, or alterations made to advanced options. Resetting the BIOS settings ensures a proper boot sequence and addresses this issue by rectifying these configurations.

Step 1. Restart your Dell computer and press the F2 key to enter the BIOS setup.

Step 2. Look for Load Defaults or Reset to Default Settings, depending on your computer, and select it.

Step 3. Confirm the reset, save the changes, and exit the BIOS. Restart your PC and check if the Dell logo issue is fixed.

This often resolves the issue; however, this method is not recommended for those who are unfamiliar with BIOS configuration. Incorrect execution can lead to system failures. The solutions below will assist you in effectively troubleshooting the problem.

Further Reading: Boot Drive Not Showing up in BIOS

#5. Check for Hard Drive Errors

When you don't feel confident running ePSA or doubt its absolute dependability, it's vital to use a trustworthy method to check for hard drive issues. The easiest, most convenient, and best way is by using the tool Partition Master. This lets you make a bootable USB to scan for any hard drive problems on your computer. Most importantly, it helps fix those issues too!

Here are the steps to check for and resolve a hard drive issue:

Guide 1. Create a Bootable USB

Guide 2: Repair Hard Drive Errors

#6. Rollback or Update the Driver In English: #6. Rollback or Update the Driver

Recently installed drivers can also cause issues, and it's best to roll back the driver or replace it with a version compatible with the current version of the OS. Translation: Recently installed drivers can also lead to problems, and it's advisable to revert to a previous version of the driver or replace it with one that is compatible with the current operating system.

Step 1. Right-click on Start, and select Device Manager.

Step 2. Locate the device for which the driver was recently updated.

Step 3. Right-click on the device and select properties.

Roll back the driver

Step 4. Click on the Roll-back driver button.

Restart your computer, and then check if the issue has been resolved.

Optionally, you can also download the latest driver from the OEM's website and use Device Manager to update the driver manually.

#7. Reinstall Windows

If all else fails, your Windows operating system might be corrupted. In this case, you'll need to reinstall Windows, which will erase all your data. Thus, creating a backup is crucial. However, you should proceed with reinstallation only if you're familiar with the process; otherwise, it could result in system failure.

Step 1. Create a Bootable USB Drive and plug it into your Dell laptop.

Step 2. Boot into BIOS or UEFI and change the first boot device order to USB or external storage.

Step 3. Restart the laptop, and it will boot from the USB.

Step 4. The Install Windows wizard will appear, and you can then choose to install Windows.

Why is Dell Stuck on the Dell Logo?

Many users in our circle have observed that their Dell computer becomes stuck on the logo screen. No matter how many times they attempt to reboot, the issue persists. Furthermore, the system's performance seems slower than usual. Typically, this problem is caused by hardware or related issues.

Here are the translations of the provided text into English:
1. Hard Disk or SSD Failure: The hard drive or SSD often fails, which leads to boot issues. Running a Dell system check or, preferably, using a boot repair tool can help.
2. Operating System Corruption: If your Windows OS installation becomes corrupted, it can cause startup problems.
3. Outdated or Incompatible Drivers: When you have outdated or incompatible drivers on your system, it frequently results in startup issues.
4. Incorrect BIOS/UEFI Settings: Misconfigured BIOS or UEFI settings can disrupt the boot process, causing your Dell to get stuck on the logo screen.
5. Computer Overheating: Continuous usage or improper fan function in your Dell laptop can lead to overheating, which in turn causes hardware components to malfunction, including the hard drive, resulting in boot errors.

Indirectly, every contributing factor points to hard drive issues, which lead to boot problems and subsequently result in the error. Self-diagnosis can be risky, especially if you lack technical expertise. Therefore, it's advisable to utilize efficient and trustworthy third-party tools such as Partition Master. Offering a user-friendly GUI similar to Windows, this tool enables you to repair your device's boot issues.

Moreover, it prevents Dell from getting stuck on the logo screen by monitoring your hard drive and daily PC performance. Hence, you can address any issues proactively.

Conclusion

Hardware and boot errors often result in a Dell laptop getting stuck on the logo screen. In most cases, resolving these issues can be achieved through boot repair or reinstalling Windows.

To handle and simplify matters regardless of the cause, utilize Partition Master - one of the best Windows boot repair tools available. We have personally used it, and its advanced features mitigate the risks associated with boot and hard drive/SSD error corrections.

Frequently Asked Questions About Dell Booting Stuck on Dell Logo

If you're encountering the frustrating issue of your Dell laptop or desktop being stuck on the logo screen, rest assured you're not alone. This is a widespread problem. However, you might have several concerns regarding the issue, and our aim is to help you troubleshoot them.

**1. How do I get past the Dell logo screen?**

To bypass the Dell logo screen, you can utilize the Advanced Recovery and Troubleshooting options by reinstalling Windows, restoring the system, or installing the appropriate driver.

< strong > 2. Why is my laptop displaying the Dell logo followed by a black screen?

If your Dell laptop shows the logo and then proceeds to a black screen, it could be attributed to hardware issues like malfunctioning RAM, problems with the hard drive, or a defective graphics card that can interrupt the boot process.

3. Why won't my Dell desktop computer turn on even though the power light is illuminated?

It's crucial to diagnose hardware components, ensure all connections are secure, and replace the power supply to address issues typically resulting from faulty power supplies, hardware malfunctions, or motherboard failures.