Updated by

Linda

Authored by

Cici

Last updated on April 24, 2024

Main findings:

    • Error code 0x000000c5 is referred to as the DRIVER_CORRUPTED_EXPOOL error. This code signifies a severe issue within the kernel.
    • This perplexing error is generally associated with driver issues, hard disk damage, and more.
    • The Partition Master tool offers an effective and reliable solution to resolve the 0x000000C5 error.

The utility will provide step-by-step analysis and a range of effective troubleshooting strategies. Its aim is to equip users with the knowledge necessary to identify and resolve the 0x000000C5 error.

bsod

How to Fix Blue Screen Error 0x000000C5

Understanding and taking appropriate steps to address this issue is crucial. Users can overcome this persistent error by implementing targeted solutions and performing system troubleshooting. Below is a summary of actionable strategies and proven techniques to eliminate the 0x000000C5 Blue Screen of Death error:

Quick Guide - Run the Windows Boot Repair Tool to Fix Blue Screen Errors

When it comes to fixing the 0x000000C5 blue screen error, a valuable ally is tools Partition Master. Its "Bootable CD/DVD" feature is a powerful tool that can address disk and system boot issues, not just the 0x000000C5 error. This feature serves as a multipurpose solution for various system-related issues, including system crashes, blue screens, and black screens.

Here are the steps to fix the 0x000000C5 driver_corrupted_expool blue screen error using the Partition Master tool:

If your computer won't turn on, begin at Step 1. If it does turn on, skip to Step 3 and start there.

Step 1: Get a new computer and create bootable media with Partition Master

    1. On your new computer, connect an empty USB drive to your PC. 2. Install and launch the Partition Master tool, go to the "Bootable Media" section, choose "Create Bootable Media," and then click "Next." 3. Select the blank USB or external disk as the target disk to create bootable media for the Blue Screen Error checking tool.
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Step 2: Boot your PC from the USB tool drive

Next, connect the bootable USB drive to the computer that's experiencing the Blue Screen error. Boot from the USB by setting it as the primary boot device. Here's how: Restart your computer and press F2/F8/F11/Del to enter BIOS. Navigate to the Boot menu, set the USB as the boot drive, save the changes, and restart your computer.

Step 3: Activate the "Boot Repair" feature of Partition Master, and open the "Blue Screen" tool.

After launching Partition Master, go to the “Toolbox” section and click on “Boot Repair.”

Enable the Blue Screen of Death (BSoD) debugging feature

Then, click on the “Blue Screen” option, and then click on a listed Blue Screen error to view more details about it. Alternatively, you can search for a specific Blue Screen error code or description to find a solution.

Check blue screen errors Check blue screen errors

Step 4: Fix the Blue Screen Error

    • You can now use the Troubleshooter to fix a specific BSOD or blue screen issue on your computer.
    • If that doesn't work, you can click on the "Live Chat" button to request remote assistance. Our support team will help you resolve this issue through a tool.
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Download Partition Master to ensure the overall health and stability of your computer! As one of the best Windows Boot Repair tools, Partition Master can address more issues related to booting/partitioning and disk problems:

If you know why it's wrong, you can explore more options:

Method 1: Repair the Damaged Hard Drive

Partition Master Tool is capable of addressing various hard disk issues. By leveraging its powerful features, you can perform an in-depth scan to identify damaged files or sectors that might be causing the 0x000000C5 error. With its user-friendly interface and robust scanning mechanism, Partition Master Tool enables users to efficiently diagnose and repair hard disk problems, ensuring a more stable and reliable computing environment. To fix a damaged hard drive using Partition Master Tool, follow these steps:

Step 1. Right-click the problematic partition.

Step 2: Choose Tools > Check File System.

Step 3: Confirm that you want to hide the partition.

Step 4: In the Check Disk window, select the option to Try to fix errors if found.

Click “Start” to begin checking your partition for errors.

Read more:

Method 2: Update the Drivers

Outdated or incompatible drivers are often the culprit behind the 0x000000C5 Blue Screen of Death error. One key strategy is to update the problematic driver to its latest version. This ensures optimal compatibility and functionality with your system, minimizing the chances of encountering BSOD errors. Follow these steps to successfully update the troublesome driver:

Step 1: You can get to the Device Manager through the Win + X menu. In the Device Manager, find the problematic driver and right-click on it.

Step 2: From the right-click menu, select “Update Driver” and then choose “Search automatically for updated driver software.” Now, follow the on-screen instructions to complete the driver update.

Update driver

Method 3: Roll Back the Driver

When an updated driver causes the 0x000000C5 Blue Screen of Death (BSOD) error, rolling back to a previous version that was functioning properly can be an effective strategy. This allows you to revert to a stable driver version before the update, which might resolve any compatibility issues causing the BSOD error. Here's how to roll back an updated driver: 1. **Open Device Manager**: Press Win + R to open the Run dialog box, type `devmgmt.msc`, and hit Enter. 2. **Locate the Troublesome Driver**: In the Device Manager window, expand the category that corresponds to the device with the problematic driver. For example, if it's a graphics card issue, expand "Display adapters." 3. **Identify the Driver**: Right-click on the device and select "Properties." 4. **Access Driver Tab**: In the Properties window, click on the "Driver" tab. 5. **Roll Back Driver**: If a rollback option is available, click on "Roll Back Driver." A confirmation prompt may appear; follow the instructions to proceed. If the "Roll Back Driver" button is grayed out, it means there is no previous driver version to revert to, and you'll need to try another solution. 6. **Restart Your PC**: After rolling back the driver, restart your computer for the changes to take effect. If the rollback process is successful, the system should now run without encountering the 0x000000C5 error. However, if the issue persists or the rollback option is unavailable, consider other troubleshooting steps, such as updating the driver to a different version or contacting the hardware manufacturer for support.

Step 1: First, open Device Manager via the Windows search bar. Locate the target driver, right-click on it, and select "Properties."

Step 2: In the Properties window, go to the Driver tab. Here, click on Roll Back Driver to initiate the rollback process. Now, follow the on-screen instructions to complete the process.

Rollback Drivers

Method 4: Run SFC

The System File Checker (SFC) is a built-in utility in Windows that allows users to scan and repair corrupted system files. Running SFC can be highly beneficial in resolving the 0x000000C5 Blue Screen of Death error, as it helps identify and fix any damaged or missing system files that might be causing the issue. Here are the steps to use SFC to fix the 0x000000C5 Blue Screen error: 1. **Boot into Safe Mode:** - Restart your computer and press the `F8` key repeatedly during the startup process to access the Advanced Boot Options menu. - Select `Safe Mode with Networking` and press `Enter`. 2. **Open Command Prompt with administrative privileges:** - In Safe Mode, click on the Start button, type "cmd" in the search bar, then right-click on "Command Prompt" and choose "Run as administrator." 3. **Run the System File Checker:** - In the Command Prompt, type the following command and press `Enter`: ``` sfc /scannow ``` - This command will initiate a full system scan to check for any corrupted system files. 4. **Wait for the process to complete:** - The SFC scan may take some time, so be patient. It will examine all protected system files and replace any damaged ones with a cached copy. 5. **Check the results:** - Once the scan is finished, you'll receive a message indicating whether any problems were found and if they were fixed. Possible messages include: - "Windows Resource Protection did not find any integrity violations." - This means no issues were found. - "Windows Resource Protection found corrupt files and successfully repaired them." - The corrupted files have been fixed. 6. **Restart your computer:** - Close the Command Prompt and restart your computer normally to see if the 0x000000C5 error has been resolved. If SFC does not solve the problem, you may need to try other troubleshooting methods, such as checking for hardware issues, updating drivers, or performing a clean installation of Windows.

Step 1: Open the Windows Run feature by pressing "Win + R," then type "CMD." Now, press "Ctrl + Shift + Enter" to open the Command Prompt with administrator privileges.

Step 2: In the Command Prompt window, type "sfc /scannow" and wait for it to finish. After that, restart your computer and check if the 0x000000C5 system blue screen error has been resolved.

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SFC SCANNOW Stuck Read more

Method 5: Run DISM

Windows operating systems also come with a powerful tool called Deployment Image Servicing and Management (DISM). It's used to repair and prepare Windows images, including the Windows Recovery Environment and other images. Running DISM is very helpful in resolving the 0x000000C5 Blue Screen of Death error. It can fix corrupted system image files and address Component Store corruption issues. Follow these steps to run the DISM tool:

Step 1: Right-click on the Windows Taskbar and select "Task Manager" from the context menu. In the Task Manager, click on "File" and then choose "Run new task." In the dialog box that appears, type "CMD," check the box for "Create this task with administrative privileges," and then click "OK."

Step 2: This will open the Command Prompt with administrator privileges, and you'll need to run the following command:

"DISM /Online /Cleanup-Image /RestoreHealth" can be translated to "DISM Online Clean Up Image / Restore Health." This is a command-line tool used to repair the Windows system, which helps restore the system image to a healthy state.

dism

Step 3: This command starts the DISM tool and tells it to scan for any problems in the Windows image and automatically fix them. This process might take some time; let it run uninterrupted.

Method 6: Use the Blue Screen Repair Utility

If none of the above methods resolve your Blue Screen issue, you can use the Remote Service Tool to contact our team of experts.

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Advanced Tools Support & Services

We also offer personalized assistance to resolve multiple boot issues on your current computer, including:

  • Blue Screen: Windows 11 Blue Screen of Death, black screen, green screen, or even red screen.
  • Unable to Boot: Clone hard drive won't start, computer fails to boot after differential recovery, cloned drive not starting on a new computer.
  • Error Codes: 0XC000000E, 0XC0000225, Inaccessible_boot_device, operating system not found or missing, etc.

Contact us immediately to address your issue:

  24/7 Technical Live Chat

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What is Error Code 0x000000C5

To comprehend the factors contributing to the 0x000000C5 error, it's essential to understand the significance of this specific error code. In the realm of Windows operating systems, the 0x000000C5 error, also known as DRIVER_CORRUPTED_EXPOOL, signifies a severe system issue predominantly caused by corrupted or outdated device drivers. When this error occurs, it may lead to system instability, frequent crashes, and the notorious Blue Screen of Death (BSOD).

This can disrupt normal computing activities and lead to data loss. Imagine a user working on an important project when they encounter the 0x000000C5 error. The sudden appearance of a Blue Screen of Death not only disturbs the workflow but also risks the loss of unsaved data, affecting productivity.

Now, we will delve into the various potential causes that might lead to the 0x000000C5 error. The aim is to emphasize the multitude of factors that can contribute to this troublesome system issue.

What causes error 0x000000C5?

Understanding the root cause of the 0x000000C5 error is crucial. This aids in implementing effective solutions and preventing its recurrence. Numerous factors can contribute to this tricky issue, ranging from hardware failures to software conflicts. Each factor presents unique challenges and implications. Here's an explanation of some common reasons behind the 0x000000C5 error:

    • Failed Hard Drive: A failing or damaged hard drive can cause data corruption, which might trigger the 0x000000C5 error and compromise system integrity.
    • Damaged RAM: Issues with your computer's RAM, such as physical damage or data corruption, can lead to memory-related errors. This might result in the 0x000000C5 error occurring during system operation.
    • Driver Issues: Outdated, incompatible, or faulty device drivers can disrupt the normal functioning of hardware components, leading to the 0x000000C5 error and instability in the system.
    • Malware Infection: Viruses, malware, and other malicious software can infiltrate your system, causing data damage. They may also contribute to system instability and trigger the 0x000000C5 error in the process.
    • Software Issues: Conflicts between software applications, system files, or the operating system can result in incompatibilities that trigger the 0x000000C5 error. Moreover, this issue will affect the overall functionality of the system.

To address these underlying issues and fix the 0x000000C5 error, consider leveraging the comprehensive features of Partition Master. This powerful tool can assist in diagnosing and repairing hard disk problems, ensuring the overall health and stability of your system. Don't forget to share this tutorial with others who might need it!

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Conclusions

In summary, the 0x000000C5 Blue Screen of Death error poses a significant threat to system stability and data integrity. It can be triggered by various potential causes, such as hard disk damage, RAM failure, driver issues, software conflicts, and potential malware infections. Resolving this error is crucial for ensuring uninterrupted computing activities and maintaining the overall health of your system.

In the realm of proposed solutions, the Partition Master tool emerges as an indispensable instrument for diagnosing and addressing numerous system-related issues. By leveraging the robust capabilities of this utility, users can proactively maintain the health and stability of their systems, thereby preventing future occurrences of the Blue Screen of Death and enhancing the overall computing experience.

Frequently Asked Questions About Blue Screen Error 0x000000C5

For more insights and solutions to the 0x000000C5 Blue Screen of Death error, refer to the following FAQs:

1. How to Fix the Corrupted Expool Driver?

You can fix the damaged Expool driver by following these steps:

Step 1: Access Device Manager by right-clicking the Start menu and going to the corrupted Expool driver.

Step 2: Right-click on it and select “Update Driver.” Follow the on-screen instructions to successfully update the corrupted driver.

2. What is a corrupt graphics driver?

A corrupted graphics driver refers to a malfunctioning or damaged software component responsible for communication between the operating system and the graphics hardware. When a graphics driver becomes corrupted, it can lead to various display issues, system crashes, and the 0x000000C5 Blue Screen of Death error.

3. What is error code 0x00000005c?

Error code 0x00000005c typically refers to a severe system issue known as MACHINE_CHECK_EXCEPTION. This error is often caused by hardware failures, such as overheating, hardware conflicts, or malfunctioning system components. Resolving this error might involve checking hardware components, ensuring proper cooling, and verifying the compatibility of installed hardware.