Dealing with a system crash can be a particularly unpleasant experience, especially when you're in the middle of editing an important document. Have you been having issues like app crashes with your Mac after upgrading to the latest version of macOS 14, Sonoma?

Unfortunately, many Mac users reported that their QuickBooks application would frequently crash after updating to Sonoma. What is QuickBooks? QuickBooks is an accounting software designed for small and medium-sized businesses to manage business payments, including paying bills and handling payroll.

One Mac user in the Apple community said, "After updating to Sonoma, QuickBooks keeps crashing… Can I go back to the previous system?" Despite the hype, many Mac users are having second thoughts and considering downgrading from macOS Sonoma to Ventura after experiencing multiple system crashes or app incompatibilities, including the crash of QuickBooks.

QuickBooks for Mac

This can be highly disruptive to your workflow, since you can't do anything with QuickBooks when it crashes. QuickBooks keeps crashing on your Mac either because it doesn't meet the minimum system requirements or the QB program files are corrupted.

If you're encountering QuickBooks crash errors on your macOS Sonoma, don't worry! We'll guide you through six effective methods and detailed steps to resolve the issue of QuickBooks unexpectedly quitting or crashing frequently on macOS Sonoma.

Before you proceed to fix QuickBooks crash error, it is advisable to backup Mac using Time Machine or a powerful software – Mac Pro Data Recovery Wizard, an all-in-one file recovery and backup utility for macOS Sonoma.

With the assistance of this tool, you don't need to bother about any data loss while fixing app crashes on your Mac! For instance, it can help you recover unsaved Excel files on Mac and perform recover unsaved Word document on Mac.

After downloading a professional and trustworthy data recovery tool on your Mac, you can create a backup to protect your data in just three steps! Follow these steps:

Step 1. Click on “Create Backup” > “Next” in the Disk Backup. You can create an image file of the drive backup on the main interface of the Mac Data Recovery Wizard to prevent data from being overwritten.

Create disk backup with the tool

Step 2. Select the internal volume you want to back up, then click "Create Backup." If you're creating a backup from an external hard drive, USB flash drive, or SD card, connect the storage device to your Mac before proceeding.

Select the Backup Disk
Select a location to save the disk backup
Select where to save the disk backup

And then, proceed with the reading to know how to fix QuickBooks crashing on macOS Sonoma!

Solution 1: Check Compatibility and Update QuickBooks

Before upgrading to macOS Sonoma, you need to ensure that your computer is compatible with the latest version of macOS. Additionally, you should confirm that QuickBooks (or any other programs) are compatible with the newest operating system version.

Make sure you download the program from a secure source, like the App Store or the official website. Avoid installing software from unknown sources, as this can pose a risk of data loss and damage to your Mac.

Here are the steps to update QuickBooks:

Step 1: Open the App Store on your Mac

Step 2. Type QuickBooks in the search box, then press Enter.

Step 3. Locate the QuickBooks program and click on the “Update” option.

If your App Store “Updates” option isn't working, don't worry! This article will help you fix the error.

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Solution 2: Force quit and restart the QuickBooks application

When QuickBooks stops working and keeps crashing, you might want to force quit and restart it. Here are five methods to force quit an app on a Mac:

    • Use the Force Quit shortcut: Option + Command + Escape.
    • Force quit from the Activity Monitor by selecting "Force Quit."
    • Force quit an app from the Dock.
    • Force quit an application using a Terminal command.
    • Force quit an application from the Apple menu.

Choose any of the five methods above to force quit QuickBooks, then restart your Mac. If the Force Quit feature isn't working for you, read through this guide to fix the problem.

"Translating English into Chinese refers to the process of converting English text into Chinese text. If you have specific English content that needs translation, please let me know, and I will do my best to help you translate it into Chinese."

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Solution 3: Restart your Mac to fix the QuickBooks crashing issue

Restarting your Mac can fix most problems with apps that crash or get stuck. Do this:

1. Click the Apple icon in the top-left corner of the screen.

Step 2. Choose Restart.

Restart your Mac

If "Restart" doesn't work, try force-restarting your Mac by holding down the "Command + Control" keys on your Mac keyboard along with the power button.

Control Command Power

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Solution 4: Delete the PLIST file from your Mac

Removing the “PLIST” files from the “Users” and “System” folders is also one of the best ways to fix QuickBooks crashing on macOS Sonoma. However, deleting the PLIST files resets all preferences to default settings.

Please follow these steps to remove the PLIST file for Finder:

Step 1. Open the Finder, and then choose Go > Library.

Open Finder

Step 2: Choose “Preferences.”

Step 3: Search for the PLIST file.

Step 4. Select the QuickBooks PLIST files, right-click on them, and choose Move to Trash.

Please remove the system PLIST files as follows:

Step 1: Open Finder, and then select Macintosh HD.

Step 2: From the top menu, choose Go To.

Step 3: Hold down the "Options" button and select Library.

Step 4: Choose “Preferences.”

Step 5: Search for the QuickBooks PLIST files and delete them.

After removing the QuickBooks PLIST files on macOS Sonoma, restart QuickBooks and check if it runs normally. If you accidentally deleted important files during the process, you can use the Mac Pro Data Recovery Wizard tool to recover permanently deleted files on Mac.

If “Macintosh HD” doesn't appear in Finder, follow these steps.

Please provide the English content you would like translated, and I will do my best to translate it into Chinese.

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Solution 5: Resolve QuickBooks Crash Error with Repair Tools Repair QuickBooks Crash Error with Repair Utilities

QuickBooks has built-in features that can help you check for and repair errors. Here's how:

Step 1: Open QuickBooks on your Mac and click on “File” from the top menu.

2. Choose Tools > Validate Data, and click OK to continue.

Step 3: Choose File > Utilities > Rebuild Data, and click OK to save.

Solution 6: Boot Your Mac into Safe Mode to Check for Errors

You can check if there's an issue with the QuickBooks program by starting your Mac in Safe Mode. To do this on an Intel-based Mac:

Step 1: Turn off your Mac, then press the power button.

Step 2: Hold down the "Shift" key until you see the Apple logo.

Intel Mac Safe Mode

Step 3: When the login screen appears, release the “Shift” key and log in.

Follow these steps to start in Safe Mode on an Apple Silicon Mac:

Step 1: Turn off your Mac.

Step 2: Press and hold the Power button until you see the startup options.

M1 Mac Safe Mode

Step 3. Hold down the "Shift" key and click "Continue" to log in to Safe Mode.

Conclusions

This article outlines 6 solutions to the issue of "QuickBooks keeps crashing after updating to Sonoma," including checking compatibility, restarting your Mac, updating the QuickBooks app, and deleting PLIST files. Download and install the all-in-one data recovery and backup tool – Data Recovery Wizard for Mac Pro on your Mac to safeguard your data.

Frequently Asked Questions (FAQs) on QuickBooks crashing after updating to Sonoma with UTF-8 encoding

Here are some questions people also ask when searching for how to fix QuickBooks crashing after updating to macOS Monterey:

Why does QuickBooks keep crashing?

Outdated operating systems can cause issues with QuickBooks as it may fail to run the required system resources smoothly.

**What happens if I don't update QuickBooks?**

While you're using it, QuickBooks may stop working and quit unexpectedly. You could lose data in your QuickBooks file due to the sudden crash.

Is QuickBooks Accounting killing its desktop version for Mac?

Intuit, the company that develops the accounting software QuickBooks, recently announced that it will end support for its desktop version, QuickBooks Desktop (QBD), in May 2023.