[Solved] iPhone Stuck After Upgrading to iOS 12/11.3/11

iPhone Screen Freezes after Updating to iOS 12/11

It's well known that updating your iPhone is an important way to keep it running smoothly, as well as to access all the latest features of Apple's mobile operating system. When it goes well, that means cool new tricks and functions to discover on your phone. When it doesn't, however, trouble can ensue. Many iPhone users complain that their phones become stuck after they update to the newest version of iOS.

We totally get it – when your iPhone is stuck, it can disrupt your work and leave you wondering where or how to look for a solution. If you're one of those people wondering what to do when your iPhone X/8/7/6 keeps freezing, then this article is definitely for you.

This article will be divided into two parts to help you fix your frozen iPhone and easily retrieve lost data like messages, contacts, and photos.

Part 1: 4 Solutions to Fix Frozen iPhone

Here are some solutions that have helped other users resolve issues with their iPhone becoming unresponsive. You might not need to try them all; just work your way down the list until you find the one that works for you.

Solution 1: Restart iPhone to Fix iPhone Keeps Crashing/Frozen Issue

Always start with the straightforward solutions before jumping to the more complex ones, since often, a quick fix is all that's required. For instance, restarting your iPhone 1-3 times can rectify this error. However, some users report that this only provides a temporary solution, and the issue tends to reoccur.

Solution 2: Reset All Settings on iPhone

Some of your settings might be causing the issue after the update. Try resetting all settings to fix this. Go to Settings > General > Reset > Reset All Settings. This won't delete your data like photos, messages, and contacts, but it will reset the basic settings for notifications, general, sounds, Touch ID, brightness, and more.

Solution 3: Downgrade to an earlier iOS version

If your iPhone didn't have freezing problems on an earlier iOS version, you might be able to downgrade to that version.

Solution 4: Update/Restore in DFU Mode

DFU mode is a special state that allows your phone to communicate with iTunes even when it isn't fully turned on. When you update or restore your iPhone through DFU mode, iTunes will try to preserve your settings and content.

Here's how to put your iPhone 6 Plus in DFU mode for an update or restore:

Connect your iPhone to your computer using the original or an Apple-supplied USB cable, and make sure that you have the latest version of iTunes installed on your computer. While your iPhone is connected to the computer, hold down the Power button and the Home button at the same time. Release both buttons when you see the iTunes icon, an arrow, and a lightning bolt appear on the screen. iTunes will prompt you to choose whether you want to "Restore" or "Update" your iPhone. Choose "Update" if you just want to update the firmware, or "Restore" if you want to recover data from a backup. Assuming everything goes well, your iPhone should be back to normal once it's finished.

Choosing “Erase all content and settings” will remove everything from your device. Back up your device before continuing.

Part 2: Retrieve Lost Files from iPhone after Screen Freezing

If you've lost photos, videos, messages, or contacts after trying all of the above solutions, we recommend using the MobiSaver tool. It's the world's first iPhone data recovery software, which can restore all lost information, such as photos, songs, videos, calendar appointments, memos, and more from your iPhone 11/X/8/7/6, iPad 2/1, new iPad, and iPod touch.

Method 1: Restore Data Directly from Your iPhone

The easiest way is to recover or restore data directly from your iDevice. Let's see how to do it.

Step 1: Connect your iPhone to your computer

Launch the MobiSaver tool. Click “Recover from iOS Device” on the left, then click “Start Scan.”

Step 2: Scan the Lost iPhone Data

Run MobiSaver, it will scan your iPhone/iPad/iPod touch automatically to find all the data on it even some lost data. Just wait until the scanning process is finished.

Step 3: Click the "Recover" button.

You can select the lost data you want to recover, such as photos, videos, contacts, messages, notes, voicemail, and other files, and then save these data to another location.

Method 2: Recover Data from iTunes Backup

If you have an iTunes backup of your iPhone, you can try another data recovery mode of MobiSaver – “Recover from iTunes Backup”. It's easy.

Step 1: Run the MobiSaver tool.

First, download the MobiSaver tool > Connect your iPhone/iPad to the computer > Launch the MobiSaver tool > Select "Recover from iTunes Backup" > Choose an iTunes backup.

Step 2: Unlock your iTunes

If this iTunes backup is encrypted, you'll need to enter the password to unlock it. After entering the password, click “Continue.” The MobiSaver tool will now scan your backup file for lost data.

Step 3: Preview and recover data from iTunes

After the scan, you can preview the lost photos/videos, contacts/messages, memos, social app data, and more in detail. Select the files you need and click the "Recover" button to save them to your computer.

Method 3: Restore iPhone Files from iCloud

Step 1: Choose "Restore from iCloud Backup"

Connect your iPhone to the computer and launch the MobiSaver tool. Tap the “Recover from iCloud” button, then hit “Start.”

Step 2: Turn off “Find My iPhone”

Please turn off the “Find my iPhone” feature on your iPhone/iPad/iPod to continue.

3. Enter the verification code in the confirmation box.

Enter "123456" in the confirmation box, then click on the "Continue" button.

Note: This will delete all data and reset all settings. Make sure you have backed up important information.

Step 4: Reset your iPhone

Follow the iPhone setup process until you get to the Reset screen. On your phone, select “Restore from iCloud backup.” Enter the Apple ID and password for the account with the backup you want to restore. Then click “Next” on your computer.

Step 5. Select the file

Select the type of data you want to recover. If you want to restore all files, simply click on the "Select All" button at the bottom.

Step 6: Analyze the iPhone

The software will analyze your device. This may take a few minutes. Do not disconnect or use your device during this time.

Step 7: Scan for lost data and recover it

MobiSaver will scan your iCloud backup file automatically to find the lost data. This process may take a few minutes. Please wait patiently. Then, choose the data you want to recover and click on the "Recover" button.